Tineka T. Kirksey
Humble
Summary
Seasoned Advisor with background in providing strategic guidance and solutions.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
20
20
years of professional experience
2001
2001
years of post-secondary education
Work History
Texas Works Advisor
Texas Department of Health and Human Services
Houston
02.2023 - Current
- Interview applicants or recipients (in person or by phone) to gather required financial and personal information.Verify and document income, resources, and other relevant data to assess eligibility.Compute and authorize benefit levels, certify eligibility, and determine length of eligibility for social services programs.Process applications and benefit changes in accordance with state and federal laws, regulations, and agency procedures; ensure timely and accurate documentation.Maintain case records, process adjustments (overpayments, benefit modifications, restorations), and review ongoing eligibility for renewals or changes.Explain program benefits, requirements, recipients rights and obligations to clients or authorized representatives.Communicate case status and changes to clients or their authorized representatives as needed.
Human Resources Manager
Walmart
1118 Silber Road
08.2012 - 11.2022
- Developed recruitment strategies that enhanced talent acquisition and reduced time-to-fill positions.
- Conducted workforce planning and analysis to align staffing needs with organizational goals.
- Implemented training and development programs that improved employee skills and engagement.
Security Responder
Terrace At West University
Houston
11.2009 - 11.2011
- Conducted incident response drills to enhance team preparedness and response efficiency.
- Monitored security systems to detect and address potential threats proactively.
- Collaborated with team members to develop and implement risk mitigation strategies.
Security Officer
ABM Security Services
Houston
12.2005 - 11.2008
- Monitored surveillance feeds to detect and respond to suspicious activities.
- Administered visitor management systems to ensure proper identification and access.
- Coordinated incident response efforts during emergency situations to maintain safety.
Education
Penn Foster Career School
Scranton, PASkills
- Case management
- Benefit eligibility assessment
- Document verification
- Application processing
Timeline
Texas Works Advisor
Texas Department of Health and Human Services
02.2023 - Current
Human Resources Manager
Walmart
08.2012 - 11.2022
Security Responder
Terrace At West University
11.2009 - 11.2011
Security Officer
ABM Security Services
12.2005 - 11.2008
Penn Foster Career School