Christopher J. Hockett
Del Valle,TX
Summary
- Seasoned Advisor with background in providing strategic guidance and solutions. Known for strong problem-solving skills, decision-making abilities, and effective communication. Skilled at working under pressure. MEPD trained, Familiar with the TANF program, Experienced VIC Agent.
Overview
19
19
years of professional experience
Work History
Texas Works Advisor 2
Health and Human Services, Metropolis Office
AUSTIN, TX
07.2015 - 01.2025
- Advised clients on health and social service programs, and resources.
- Interviewed ESL/ASL/Disgruntled clients coming into lobby.
- Provided guidance on compliance with state regulations and best practices.
- Safeguarded client privacy with strict adherence to HIPAA protocols.
- Gathered financial information from clients regarding income, assets, and debts.
- Entered client information and files into databases for further review and tracking.
- Explained reasons behind application denials and recommended further action.
Maintenance
Stardust Club dba We Have Spirits Inc.
Manchaca, TX
07.2006 - 11.2024
- Assisted in the setup and breakdown of event spaces for client use.
- Operated cleaning equipment, including floor buffers, and vacuums.
- Used excellent verbal skills to engage customers in conversation, and effectively determine needs and requirements.
- Reported maintenance issues to supervisor immediately.
Education
High School Diploma -
Crockett Early College High School
5601 Menchaca Rd, Austin, TX05-1989
Some College (No Degree) - Liberal Arts 18 hrs
Austin Community College
Austin, TXSkills
- Application processing
- Effective communication
- Database management
- Regulatory compliance
- Confidentiality adherence
- Interpersonal skills
Specialist -US ARMY 05/1992 - 12/1994
Stationed at Fort Drum
Combat Lifesaver Crs
Awarded Army Achievement Medal/National Defense Service Medial,Humanitarian Service Medal
Honorable Discharge 12/1994
References
References available upon request.
Timeline
Texas Works Advisor 2
Health and Human Services, Metropolis Office
07.2015 - 01.2025
Maintenance
Stardust Club dba We Have Spirits Inc.
07.2006 - 11.2024
High School Diploma -
Crockett Early College High School
Some College (No Degree) - Liberal Arts 18 hrs
Austin Community College
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