Christopher Hodges
Beaumont,TX
Summary
Results-driven grocery manager with over 10 years of expertise in managing supply levels and handling revenue expectations. Committed to assisting customers and resolving conflicts through effective communication and active listening. Skilled in creating positive work environments and boosting employee morale. Experienced in overseeing staffing and high-volume business activity with great attention to detail. Passionate about professionalism, customer satisfaction, and mentoring. Proven success in turning around underperforming locations. Dedicated to enhancing team member service standards and exceeding company goals. Strong focus on customer loyalty, sales growth, merchandising, and inventory management. Forward-thinking leader with a talent for conflict resolution, sound decision-making, and innovation.
Overview
17
17
years of professional experience
Work History
Grocery Manager
H-E-B Grocery
06.2008 - Current
- Support sales with experienced merchandising and expertise in implementing promotions.
- Assessed supplier quality to maintain and maximize financial operational performance.
- Ensured compliance with food safety standards, maintaining high levels of quality control within the department.
- Orchestrated performance-oriented environment by coaching team members.
- Collaborated with other departments to develop cross-merchandising strategies that boosted overall store sales performance.
- Delegated tasks and duties to staff and clearly communicated timeframes for completion.
- Evaluated market trends to make informed decisions about product selection, pricing strategy, and promotional tactics within the grocery department contextually relevant events or seasons.
Driver
Waitr App
05.2016 - 09.2017
- Completed routine pre and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Verified daily deliveries against shipping instructions before delivering to customers.
- Followed all relevant traffic laws and safety regulations.
- Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
Sales Representative
Dollar General Store
01.2015 - 05.2016
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Developed and delivered engaging sales presentations to convey product benefits.
- Trained and mentored new sales representatives.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
Education
Associate of Applied Science - Welding Technology
Lamar Institute of Technology
Beaumont, TX01.2019
High School Diploma -
West Brook Senior High School
01.2010
Skills
- Quality Assurance
- Program Optimization
- Mathematical Calculation and Reasoning
- Department Oversight
- Customer Service
- Sales Tracking
- Performance analysis
- Supplier Monitoring
- Health and safety
- Verbal and written communication
- Store operations
- Coordination of inventory
Timeline
Driver
Waitr App
05.2016 - 09.2017
Sales Representative
Dollar General Store
01.2015 - 05.2016
Grocery Manager
H-E-B Grocery
06.2008 - Current
High School Diploma -
West Brook Senior High School
Associate of Applied Science - Welding Technology
Lamar Institute of Technology
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