Reliable professional with over 20 years of bartending experience. Skilled in cash handling, POS system operation, and maintaining sanitation standards. Committed to resolving customer complaints and enhancing guest experiences.
Overview
28
28
years of professional experience
Work History
Bartender
MGM Grand Hotel and Casino
Las Vegas, Nevada
12.1993 - 02.2022
Operated cash register and POS system, accurately processing transactions to maintain financial integrity.
Managed cash drawer, reconciling funds to ensure accountability at shift's end.
Prepared cocktails and served wine, draft, and bottled beer according to recipes.
Maintained sanitation of bar area, glassware, utensils, and equipment.
Resolved customer complaints effectively, contributing to improved guest satisfaction and retention.
Checked identification for age verification before serving alcohol beverages.
Monitored guests' alcohol consumption to prevent over-intoxication or underage drinking.
Participated in team meetings to align on management goals and objectives.