Christopher Huddleston
Lakeland,FL
Summary
Dynamic healthcare leader with established expertise at Elevance Health, specializing in medical management, case management, population health, and regulatory compliance. Expert in team development and project management, achieving a 5-Star HEDIS rating while fostering a culture of continuous improvement and collaboration. Committed to enhancing operational performance and driving quality outcomes.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Director of Case and Disease Management
Elevance Health dba Freedom Health & Optimum HealthCare
Tampa, Florida
09.2018 - Current
- Conducted regular meetings with department heads to review progress on strategic initiatives.
- Deliver ongoing education and skill development for staff
- Sustain adherence to NCQA guidelines, most recent evaluation reported no negative findings.
- Oversee HEDIS OMW measure, consistently achieving 5-Star rating
- Cultivated positive workplace culture to enhance team morale and productivity.
- Development of initiatives targeting Population Health Management (PHM)
- Implemented systems for tracking progress on key initiatives or projects.
- Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
- Identified opportunities for improvement in operational performance metrics.
Clinical Operations Manager
Lakeland Regional Health-Florida
Lakeland, Florida
12.2015 - 09.2018
- Secured Joint Commission accreditation via thorough adherence to regulatory standards
- Developed and initiated departmental goals, standards of performance, policies and procedures.
- Managed clinical operations and procedures and enforced adherence to federal and state regulations and healthcare law requirements.
- Liaised between patients and physicians, initiating discussions regarding care.
- Trained staff nurses in medical office procedures to standardize quality of care.
- Deliver comprehensive education and training programs for staff
- Led community support groups addressing breast and prostate cancer
Front Line Manager II
Liberty Mutual Insurance- Workers Compensation
Tampa, FL
12.2006 - 12.2015
- Provided education seminars on Workers' Compensation topics such as case management strategies, injury prevention techniques, and return to work initiatives.
- Advised employers on appropriate measures to reduce medical claims costs.
- Monitored progress of injured workers through medical treatment, rehabilitation and job retraining programs.
- Coached, mentored and trained team members in order to improve their job performance.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
RN
Lakeland Regional Medical Center
02.2000 - 12.2006
- Adhered to hospital policies and procedures while providing quality patient centered care.
- Participated actively in unit meetings to discuss clinical issues related to patient outcomes, care plans, staffing concerns.
- Utilized evidence based practice guidelines when making decisions regarding patient care needs.
- Provided direct nursing care to medical-surgical patients including assessments, treatments, medications and documentation of care.
- Managed multiple tasks simultaneously while maintaining high standards of professional conduct.
Education
Master of Science - Health/Health Care Administration/Management
Ohio University
Athens, OH01.2014
Bachelor of Science - Nursing Science
Florida Southern College
Lakeland01.2012
Associate of Science - Registered Nursing/Registered Nurse
Polk Community College
Lakeland, FL01.2005
Skills
- Team development
- Employee growth management
- Health care accreditation (NCQA)
- Cross-department collaboration
- Project management
- Regulatory compliance
- Population health management
- Data analysis
- Quality improvement
- Problem solving
- Analytical thinking
- Charismatic leader
- Process improvement
- Hiring and retention
- Employee development
- Operations management
Certification
Certified Case Manager- CCM
Registered Nurse- RN
Languages
English
Affiliations
- Foodie, enjoy good food with great friends
- Animal rights
Timeline
Director of Case and Disease Management
Elevance Health dba Freedom Health & Optimum HealthCare
09.2018 - Current
Clinical Operations Manager
Lakeland Regional Health-Florida
12.2015 - 09.2018
Front Line Manager II
Liberty Mutual Insurance- Workers Compensation
12.2006 - 12.2015
RN
Lakeland Regional Medical Center
02.2000 - 12.2006
Master of Science - Health/Health Care Administration/Management
Ohio University
Bachelor of Science - Nursing Science
Florida Southern College
Associate of Science - Registered Nursing/Registered Nurse
Polk Community College
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