Christopher Hudson
Miami,FL
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
16
16
years of professional experience
Work History
Customer Service Representative
ADT Security Systems
Miami, FL
09.2020 - 06.2024
- Answered customer inquiries and provided accurate information regarding products and services.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Identified opportunities for upselling additional products or services based on customer needs.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Stocker/Warehouse Worker
Best Buy
Miami, FL
12.2016 - 10.2020
- Maintained accurate inventory records through manual systems and and or computerized databases.
- Completed documentation related to receiving, stocking, returns and other activities accurately.
- Stocked shelves with new merchandise and checked for outdated or damaged items.
Forklift Operator
Joro Fashions
Miami, FL
01.2008 - 11.2016
- Maintained accurate records of all inventory movements including deliveries, receipts and shipments.
- Loaded pallets onto trailers for shipment.
- Received incoming shipments; verifying quantity, condition, labeling accuracy and conformance to purchase order specifications.
Education
Some College (No Degree) -
Miami Dade College
Miami, FLSkills
- Inbound and Outbound Calling
- Order Processing
- Data Entry
- Product Knowledge
- Complaint resolution
- Sales expertise
- Professional telephone demeanor
- Adaptive team player
References
References available upon request.
Timeline
Customer Service Representative
ADT Security Systems
09.2020 - 06.2024
Stocker/Warehouse Worker
Best Buy
12.2016 - 10.2020
Forklift Operator
Joro Fashions
01.2008 - 11.2016
Some College (No Degree) -
Miami Dade College
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