Christopher Hughes
Minneapolis,MN
Overview
7
7
years of professional experience
Work History
Customer Service Representative
LAZ Parking
2020.09 - Current
- Established positive guest relationships through consistent delivery of excellent customer service.
- Observed and monitored parking lot or garage to preserve safety of customers and vehicles.
- Answered general questions about parking fees, facilities, and directions.
- Kept parking lot clean and well-maintained to provide safe and attractive lot to customers.
Project Manager
LAZ Parking
2020.02 - 2020.09
- Oversaw valet operations of luxury hotel and condominium account
- Directly supported Director of Operations with financial oversight
- Resolved customer complaints through calm, constructive communication.
- Prioritized safe, secure environments for guests and vehicles through vigilant patrols.
Account Manager
Citrin
2018.10 - 2020.02
- Led a team of 10-15 employees in a busy auto dealership environment, optimizing operational efficiency, fostering team collaboration, and achieving consistent customer satisfaction
- Assigned schedules and specific tasks to workers for optimal coverage.
- Trained workers in service policies, safety requirements and specifics of activities.
- Monitored workers for performance, professionalism and service quality.
Overnight Stocker
Target
2016.08 - 2017.09
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Received, sorted and processed incoming stock and materials to prepare the stock for storage or shipment.
- Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
Education
Bachelor of Science - Finance
Metropolitan State University
Saint Paul, MN12.2023
Timeline
Customer Service Representative
LAZ Parking
2020.09 - Current
Project Manager
LAZ Parking
2020.02 - 2020.09
Account Manager
Citrin
2018.10 - 2020.02
Overnight Stocker
Target
2016.08 - 2017.09
Bachelor of Science - Finance
Metropolitan State University