Accomplished Lead Technician with expertise in network troubleshooting, equipment maintenance, and system installation. Proven ability to coordinate repair plans and ensure compliance, driving operational efficiency.
Overview
27
27
years of professional experience
Work History
Lead Technician
21 century power sollutions
Eldersburg, Maryland
03.2023 - Current
Supervised daily operations and ensured compliance with safety protocols.
Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
Ran operational tests on systems and equipment to reinforce proper processes and remedy malfunctions.
Reviewed and interpreted schematics, manuals and related documentation to complete mechanical tasks.
Analyzed customer requirements to determine appropriate solutions.
Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
Completed scheduled appointments on time to drive quality service.
Monitored the performance of computer networks, servers, and other related equipment.
Installed and maintained communication systems for optimal performance.
Followed safety guidelines and wore protective gear when using power drills, circular saws, and other power tools.
Lead Technician
Infiniti Technologies
Rosedale, Maryland
02.2021 - 03.2023
Diagnosed and repaired communication line issues swiftly and effectively.
Troubleshot network issues to identify root causes of problems.
Collaborated with team members to troubleshoot complex technical problems.
Implemented system upgrades to enhance functionality and user experience.
Installed and configured telecommunications equipment for optimal performance.
Installed, set up, and repaired devices and system components.
Measured, cut, spliced and installed wires and cables.
Replaced faulty components in telecommunications systems.
Read and interpreted technical drawings, maps and blueprints prior to starting tasks.
Telecommunications Technician
JAC COMMUNICATIONS
Baltimore, Maryland
06.2003 - 04.2019
Measured, cut, spliced and installed wires and cables.
Installed network interface devices and rearranged inside wiring.
Troubleshot network issues to identify root causes of problems.
Resolved customer complaints regarding telephone service or technical issues.
Responded quickly to emergency situations involving telecommunications systems malfunctions or outages.
Provided installation, service and maintenance for broadband internet and digital telephone service.
Disassembled equipment, inspecting and tested wiring to locate and repair problems.
Conducted site surveys to determine the best placement of telecommunications equipment.
Programmed and maintained PBX systems for efficient call routing and handling.
Installed, maintained, and repaired telecommunications systems, including VOIP, analog, and digital phone systems.
Upgraded telecommunications equipment and software to improve system capabilities and performance.
Troubleshot complex network issues, resolving problems to minimize downtime.
Climbed poles and ladders to install, maintain or inspect equipment.
assembler, painter,sand blaster
middle river aircraft systems
Middle River, Maryland
01.2000 - 06.2002
Assembled aircraft components following technical specifications and safety protocols.
Operated hand tools and machinery to ensure precise assembly of parts.
Inspected assembled parts for quality and compliance with industry standards.
Collaborated with team members to streamline assembly processes and improve efficiency.
Maintained clean and organized workstations to support a safe working environment.
Assemble components according to specifications using hand tools, power tools, and other equipment.
Operate machines such as drill presses and saws to cut or shape parts during assembly.
Position parts in jigs or fixtures for fastening with bolts, screws, rivets, or other fasteners.
Prepared surfaces by cleaning, sanding, and applying primers for optimal adhesion.
Applied paint with brushes, rollers, spray guns, or other equipment.
Cleaned and smoothed surfaces prior to painting.
Applied primers and sealers to prepare new surfaces for painting.
Followed the manufacturer's instructions when mixing chemicals for special applications.