Christopher Jagdeo
Ground Operations
South Richmond Hill,New York
Summary
Customer-focused and strong communicator to effectively interact with others. Quick learner with management potential.
Transportation professional dedicated to delivering packages on time and in perfect condition. Offering excellent interpersonal and time management skills.
Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work History
Ground Operations Agent
JetBlue Airlines
Jamaica, Vermont
10.2021 - Current
- • Safely handled, loaded, and unloaded passenger baggage and cargo, ensuring accuracy and care to prevent damage or loss.
- • Managed rush and priority baggage transfers to meet tight connection deadlines and maintain on-time performance.
- • Operated ground service equipment, including aircraft pushback tugs, to support timely and safe departures.
- • Communicated effectively with gate agents regarding boarding status, gate-checked items, and last-minute updates.
- • Completed all required post-departure documentation in compliance with company policies and FAA regulations.
- • Worked collaboratively with team members to achieve operational efficiency, safety, and excellent customer service.
Fox's
Foxs
02.2019 - 04.2020
- Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks and forklifts.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Verified contents of inventory loads against Bills of Lading.
- Operated with safety and skill to avoid accidents and delays.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
Driver
Associated Global System
01.2016 - 02.2019
- Verified daily deliveries against shipping instructions before delivering to customers.
- Upheld high standards of professionalism and discretion when working with high-value clients.
- Coordinated efficient merchandise loading and unloading to keep up with tight schedules.
- Checked in with dispatch service and updated with current location.
- Kept management looped in on daily activities by updating logs with information such as mileage, gas use and special incidents.
- Obtained customer signatures to complete and process paperwork.
- Delivered goods and products to customer on time and in excellent condition.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Education
High School And Regents Diploma -
Robert H. Goddard High School
Ozone Park, NY 09.2009 - 06.2013
Timeline
Ground Operations Agent
JetBlue Airlines
10.2021 - Current
Fox's
Foxs
02.2019 - 04.2020
Driver
Associated Global System
01.2016 - 02.2019
High School And Regents Diploma -
Robert H. Goddard High School
09.2009 - 06.2013
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