Christopher Jennings
Charlotte,NC
Summary
Experienced Grocery Manager with a successful tenure at Food Lion, skilled in employee management and inventory tracking. Led merchandise strategies and training programs to optimize customer satisfaction and operational efficiency. Adept at fostering team productivity and leveraging data for business improvements.
Overview
11
11
years of professional experience
Work History
Grocery Manager
Food Lion
Charlotte, NC
01.2021 - 10.2024
- Performed key tasks to promote an inviting grocery store appearance.
- Organized, efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Trained new employees on proper protocols and customer service standards.
- Delegated tasks and duties to grocery staff, and clearly communicated timeframes for completion.
- Interacted well with customers to build connections and nurture relationships.
- Reported issues to higher management with great detail.
- Developed and implemented store policies and procedures to ensure customer satisfaction.
- Monitored inventory levels and stock shelves with new merchandise.
Dairy Manager
Food Lion
Charlotte, NC
01.2017 - 12.2020
- Defined clear targets and objectives, and communicated them to other team members.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Organized, efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Trained new employees on proper protocols and customer service standards
Stocker Associate
Food Lion
Denver, NC
06.2013 - 01.2017
- Responsible for everyday organization of shelf inventory.
- Unload inventory and organize in the back room from the delivery truck to ensure efficient product retrieval.
- Unloaded, sorted and stocked merchandise according to store layout and product placement
- Greeted store customers and discussed needs
- Stocked shelves to match planogram images and instructions
- Responded immediately to calls from personnel to clean up spills and wet floors
Education
High school diploma -
East Lincoln High School
Denver, NC01.2014
Skills
- Employee Management
- Training and mentoring
- Operating Equipment
- Ordering of Products
- Inventory Tracking and Management
- Product Merchandising
- Safety Monitoring
Timeline
Grocery Manager
Food Lion
01.2021 - 10.2024
Dairy Manager
Food Lion
01.2017 - 12.2020
Stocker Associate
Food Lion
06.2013 - 01.2017
High school diploma -
East Lincoln High School
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