Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline

Christopher Johnson

Capital One
WALDORF,MD
2
Languages
6
years of professional experience

Dynamic Branch Ambassador with proven ability in customer service and cash handling. Recognized for exceptional communication and teamwork skills, driving positive customer experiences and satisfaction. I am very detail-oriented and professional with experience in customer service and team leadership. I really feel as though I am a dedicated and resourceful organized person with a strong background in inventory management. I take pride in customer service and attention to detail and lead with empathy and understanding towards every issue I come across.

Work History

Branch Ambassador

2 Years 3 Months
Capital One | 04.2024 - Current

Managed diverse responsibilities in role, prioritizing exceptional customer service and effective communication with customers and team. My main job was to make sure I was delivering exceptional customer service at all times and have exceptional communication and relationship building with not just the customers but also my team. Oversaw vault operations, managing over $600k in cash, ensuring accurate handling and security. Mentored new hires and supported team development, demonstrating strong leadership and fostering a collaborative environment. I have a lot of experience with good customer satisfaction and I always focus on getting the win and being positive at all times.

Pharmacy Technician

2 Years 11 Months
Walgreens | 03.2021 - 02.2024

As a pharmacy technician I assisted pharmacist in preparing and dispensing medications accurately and effectively. I have had the responsibility of making sure I'm delivering amazing customer service at all times and always delivered, customer service and helping people in general is something I've always taken pride in as a person. I helped manage inventory, educated patients on medical usage, etc. I answered incoming phone calls and addressed questions from customers all over as well as doctors when needed.

Overnight Stocker

8 Months
Home Depot | 06.2020 - 02.2021

In this role I was mainly focused on organization and team communication. I had a section to attend to every night and would constantly strive to make sure everything was always neat and coordinated with my section. I arranged merchandise to improve customer shopping experience. I would also help my other coworkers on their sections and work on it with them. I collaborated with my team members to efficiently and effectively restock shelves and pallets during these overnight shifts.

Education

High School Diploma

Thomas Stone High School | Waldorf, MD

Skills

Brand awareness
Teamwork
Customer service
Problem-solving
Time management
Attention to detail
Multitasking
Reliability
Excellent communication
Organizational skills
Photo editing
Data entry
Team building
Detail-oriented
Professional demeanor
Work ethic and integrity
Patience and empathy
Customer assistance
Cash handling
Punctuality

Languages

English
Native or Bilingual
Spanish
Elementary

Timeline

Branch Ambassador

Capital One
04.2024 - CurrentRead More

Pharmacy Technician

Walgreens
03.2021 - 02.2024Read More

Overnight Stocker

Home Depot
06.2020 - 02.2021Read More

Thomas Stone High School

High School Diploma
Read More
Christopher Johnson