Experienced community outreach professional specializing in education program evaluation and coordination between community members and health organizations. Develops outreach strategies and referral pathways to connect underserved groups with essential services. Ensures organized follow-up, accurate reporting, and effective cross-team collaboration, complemented by over 15 years as a state-certified paramedic.
Overview
2
2
Languages
1
1
Certification
20
20
years of professional experience
Work History
Outreach Specialist
University of Miami Sylvester Office of Outreach and Engagement
Miami
01.2024 - Current
Use strong communication skills to educate the community about cancer and cancer disparities.
Use data to identify services best suited for the community to raise cancer screening rates.
Design, implement, and evaluate innovative outreach activities.
Serve as liaison between community and SCCC Office of Outreach and Engagement with community partners to learn how community prioritizes cancer-related issues.
Coordinated events and supported strategic marketing plans to optimize outreach to clients, caregivers, and referral sources.
Created outreach activity reports to inform organizational leaders and enhance community engagement.
Assisted in identifying key healthcare providers to enhance community outreach efforts. and build volunteer relationships to reach healthcare providers, underserved patients, and community members.
Medical Service & Associate
CSL Plasma
Homestead
07.2021 - 12.2023
Review donor medical history and screening results to help determine whether donors can start or continue donating.
Conducts private, respectful interviews with donors to gather the information needed for plasma donation eligibility.
Works with the center medical director or the center physician to answer staff questions on donor suitability and other medical concerns.
Identifies signs and symptoms that may prevent donors from continuing to donate.
Assess signs and symptoms a donor may exhibit that may result in an inability to continue donating.
Explains informed consent to applicant donors, including procedures, risks, possible adverse events, immunization schedule, dose, antibody response, and the right to refuse, and collects signed consent.
This includes explanation of procedures, hazards and potential adverse events; explanation of immunization schedules, dose and antibody response; providing clear opportunity for donor to refuse participation; obtaining signature and date certifying informed consent
Maintained clean, organized work area and ensured timely restocking of supplies and forms to support efficient operations.
Follows HSE and OSHA policies and procedures to support safe work practices.
Developed and implemented strategies that enhanced customer satisfaction and engagement.
Office Manager
Elizabeth Hernandez APRN
Miami
09.2019 - 07.2021
Supervised staff, managed hiring, terminations, and training to ensure smooth office operations.
Oversaw daily business operations, enhancing organization and workflow efficiency.
Managed billing functions, ensuring accuracy and compliance with regulations.
Maintained compliance with legal and regulatory requirements.
Set safety procedures to support employee well-being and reduce liability.
Defined clear targets and objectives and communicated to other team members.
Supported operations and administration for medical office.
Paramedic Trauma Services
Kendall Regional Medical Center
Miami
01.2007 - 08.2019
Supported resuscitation efforts for patients during emergency situations.
Assisted with medical care during emergencies, including CPR, AED use, shock, severe bleeding, and spinal injuries.
Administered IV medications and oxygen support.
Assessed patient condition to determine the appropriate treatment approach.
Monitored patient status and maintained stability.
Evaluated vital signs and patient status using pulse oximeters and electronic vital sign monitors.
Established effective relationships with coworkers and local hospital staff to ensure seamless patient care.
Adjusted treatment plans rapidly in response to changing patient conditions to optimize care.
Provided fluid replacement through IV, IO, and IM routes to restore volume and correct electrolyte imbalance.
Responded to daily emergencies and worked with fire personnel and EMTs.
Delivered ACLS, BLS, and PALS care under pressure.
Education
Bachelor of Science - Health Services Administration