Christopher Kennedy
Allentown,PA
Summary
Experienced planning/customer service professional bringing 15 years of coordinating shipments, collaborating with multiple departments and plant locations across the country and managing customer needs. Meticulous, resilient and flexible in handling diverse issues. Knowledgeable about Safety regulations and standards. Strategic, self-motivated professional with a strong awareness of attention to detail.
Overview
19
19
years of professional experience
Work History
Distribution Planner
Messer
07.2008 - Current
- Oversaw all bulk scheduling of liquefied gases such a Oxygen, Nitrogen, Argon and Carbon dioxide in a geographic region of the domestic United States.
- Improved distribution efficiency by optimizing supply chain processes and implementing strategic planning initiatives.
- Enhanced overall productivity with innovative inventory management techniques and accurate forecasting methods.
- Developed strong relationships with customers, ensuring timely deliveries and effective communication to minimize disruptions.
- Collaborated with sales teams to identify high-priority customers, ensuring prompt delivery of products and superior service levels.
- Trained new team members in company policies/procedures to help them reach their full potential within the organization.
- Developed strategies to optimize utilization of available resources.
- Forecasted production schedules and adjusted plans to accommodate changes in demand.
- Created contingency plans for potential supply chain disruptions including natural disasters or labor strikes that could impact distribution operations.
- Managed on average 30-40 drivers per day spread over 4-6 plants.
- Scheduled in total 12 locations spanning over 10 different states across the Midwest and West coast regions of the country.
Assistant Manager
Radio Shack Corporation
02.2005 - 07.2008
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
Bachelor of Science - Business Management
Kutztown University of Pennsylvania
Kutztown, PA2007
Associate of Science - Business Administration
Lehigh Carbon Community College
Schnecksville, PA2005
Skills
- Logistics Planning
- Time Management
- Customer Service
- Problem Solving
- Network Optimization
- Cross-functional Collaboration
- Safety Compliance
- Driver Scheduling
- Coaching and Mentoring
- Punctual and Dependable
- Demand Forecasting
- Route Planning
Accomplishments
I served on my companies safety committee where I was in charge of designing power point presentations to present to my piers and other department's in the building and also to conduct office safety audits. These presentations consisted of topics involving safety in work environments, driving environments and also home environments and the audits were conducted both inside the building and outside.
I have taken first aid and CPR classes.
Timeline
Distribution Planner
Messer
07.2008 - Current
Assistant Manager
Radio Shack Corporation
02.2005 - 07.2008
Bachelor of Science - Business Management
Kutztown University of Pennsylvania
Associate of Science - Business Administration
Lehigh Carbon Community College
Similar Profiles
ARSHPREET SINGHARSHPREET SINGH
Driver at MESSERDriver at MESSER
Shelly PontissoShelly Pontisso
Sr. Manager HRIS Americas at MesserSr. Manager HRIS Americas at Messer
Denzel RobertsonDenzel Robertson
Engineering Manager - Hydrogen Mobility at MesserEngineering Manager - Hydrogen Mobility at Messer