Summary
Overview
Work History
Education
Skills
Timeline
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Christopher Keretz

Little Rock,AR

Summary

Adept at managing high-pressure environments as demonstrated at Rogue Vapers, I excel in customer service and time management. Leveraging a valid driver's license and a clean driving record, I significantly enhanced customer satisfaction and sales, showcasing my ability to adapt and thrive in diverse roles.

Overview

13
13
years of professional experience

Work History

Driver

Door Dash
04.2024 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.

General Manager

Rogue Vapers
03.2013 - 04.2024
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Developed and implemented strategies to increase sales and profitability.
  • Resolved customer complaints effectively by addressing their concerns promptly while adhering to company policies.
  • Optimized store layout to enhance customer flow and maximize revenue from merchandise displays.
  • Kept inventories accurate with daily cycle counts and regular audits to identify and resolve variances.
  • Increased customer satisfaction through exceptional service and well-trained, knowledgeable staff members.
  • Managed and diversified inventory of 200+ e-liquid flavors.

Line Cook

American Pie Pizza
03.2018 - 02.2020
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Plated and presented all dishes to match established restaurant standards.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.

Server

Famous Daves BBQ
10.2011 - 03.2013
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Education

No Degree - Associate of Arts

Pulaski Technical College
Little Rock, AR

GED -

Central High School
Little Rock, AR
07.2005

Skills

  • Time Management
  • Valid Driver's License
  • Customer Service
  • Clean Driving Record
  • Safe Driving Practices
  • City and non-city driving
  • Flexible Schedule
  • Defensive Driving

Timeline

Driver

Door Dash
04.2024 - Current

Line Cook

American Pie Pizza
03.2018 - 02.2020

General Manager

Rogue Vapers
03.2013 - 04.2024

Server

Famous Daves BBQ
10.2011 - 03.2013

No Degree - Associate of Arts

Pulaski Technical College

GED -

Central High School

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Christopher Keretz