Christopher Keretz
Little Rock,AR
Summary
Adept at managing high-pressure environments as demonstrated at Rogue Vapers, I excel in customer service and time management. Leveraging a valid driver's license and a clean driving record, I significantly enhanced customer satisfaction and sales, showcasing my ability to adapt and thrive in diverse roles.
Overview
13
13
years of professional experience
Work History
Driver
Door Dash
Little Rock, AR
04.2024 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
General Manager
Rogue Vapers
Little Rock, AR
03.2013 - 04.2024
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Developed and implemented strategies to increase sales and profitability.
- Resolved customer complaints effectively by addressing their concerns promptly while adhering to company policies.
- Optimized store layout to enhance customer flow and maximize revenue from merchandise displays.
- Kept inventories accurate with daily cycle counts and regular audits to identify and resolve variances.
- Increased customer satisfaction through exceptional service and well-trained, knowledgeable staff members.
- Managed and diversified inventory of 200+ e-liquid flavors.
Line Cook
American Pie Pizza
Little Rock
03.2018 - 02.2020
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Plated and presented all dishes to match established restaurant standards.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Server
Famous Daves BBQ
Little Rock, AR
10.2011 - 03.2013
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Education
No Degree - Associate of Arts
Pulaski Technical College
Little Rock, ARGED -
Central High School
Little Rock, AR07.2005
Skills
- Time Management
- Valid Driver's License
- Customer Service
- Clean Driving Record
- Safe Driving Practices
- City and non-city driving
- Flexible Schedule
- Defensive Driving
Timeline
Driver
Door Dash
04.2024 - Current
Line Cook
American Pie Pizza
03.2018 - 02.2020
General Manager
Rogue Vapers
03.2013 - 04.2024
Server
Famous Daves BBQ
10.2011 - 03.2013
No Degree - Associate of Arts
Pulaski Technical College
GED -
Central High School