Christopher Keys
Houston
Summary
I came into working at 16 and even tho I was that age I always pushed myself to be best at whatever job I was doing ,my parents always taught me if I was going to get a job don’t just start and stop and one point make sure you be a sponge and soak up everything you can
Time management
Accountability
Asking questions
Getting closer with my peers and the higher up to help me understand what got them to the point there was in continuing my education was all things that help build my character
Overview
7
7
years of professional experience
Work History
Assistant Manager
Footlocker, Footlocker
10922 North Freeway
10.2021 - 03.2026
- Oversaw daily store operations, ensuring adherence to company standards and policies.
- Trained and developed staff on product knowledge and customer service excellence.
- Analyzed sales data to optimize inventory management and merchandising strategies.
- Implemented promotional campaigns to increase foot traffic and enhance customer engagement.
- Resolved customer inquiries and complaints efficiently, enhancing overall satisfaction levels.
- Monitored sales performance metrics, identifying areas for improvement in store operations.
- Supported recruitment efforts by conducting interviews and onboarding new employees effectively.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Assistant Manager
Five Guys
Houston, TX
01.2019 - 09.2021
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Facilitated staff meetings to communicate performance goals and foster team collaboration.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Generated repeat business through exceptional customer service.
Education
Associate of Arts - Aviation
Aim (aviation of Maintenance )
Dallas, Tx 10.2025
High School Diploma -
C.E King High School
Houston, TX05.2021
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Customer relations
- Team motivation
- Staff training and development
- Staff supervision
- Goal setting
Timeline
Assistant Manager
Footlocker, Footlocker
10.2021 - 03.2026
Assistant Manager
Five Guys
01.2019 - 09.2021
Associate of Arts - Aviation
Aim (aviation of Maintenance )
High School Diploma -
C.E King High School