Summary
Overview
Work History
Education
Skills
References
Timeline
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Christopher Kutscher

Christopher Kutscher

Land O' Lakes,FL

Summary

An ambitious Automotive Sales Manager seeking an opportunity with long-term growth and learning potential. Excelling in customer relationship building and staff management. Strategic and analytical approach to solving problems. Demonstrated success in boosting company growth, and acquiring and maintaining new vendor relationships such as Shelby America, Harley Davidson, and Roush Performance. Skilled in sales operations and driving promotional sales events. Enthusiastic individual with extensive knowledge and passion for the automotive industry.

Overview

11
11
years of professional experience

Work History

Sales Manager

Sayville Ford
05.2020 - 09.2024
  • Attended industry events to represent the dealership
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Built relationships with customers and community to establish long-term business growth.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Coached sales and key role employees to boost company growth.
  • Recruited, interviewed and hired employees to expand team
  • Spec new vehicle orders
  • Manage lot and showroom appearance


Sales Associate

Sayville Ford
01.2019 - 05.2020
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Solved customer challenges with a needs assessment.
  • Engaged with customers to build rapport and loyalty.
  • Qualified customers to determine the appropriate course of action
  • Maintained a calm demeanor and professionally managed issues in busy, high-stress situations.

HVAC Installer

Nice Air Conditioning
10.2013 - 12.2018
  • Maintained environmental conditions by rebuilding and replacing faulty components.
  • Installed bypass dampers, low voltage wiring, smoke detectors, split systems, and package units in commercial or residential buildings.
  • Installed components to improve HVAC system performance.
  • Connected heating or air conditioning equipment to water, fuel, or refrigerant sources to form complete circuits.

Education

Associate of Science - Criminal Justice

Ashworth College
Norcross, GA
05-2016

Skills

  • Desk Deals (R&R Ignite)
  • Vehicle Appraisals (VAuto & KBB ICO)
  • Staff Management
  • Customer Service
  • Vendor Management
  • Reverse TO/TO Deals
  • Sales Operation
  • New Business Development
  • Spec Factory Orders (WBDO)
  • Dealer Swaps/Trades

References

Available upon request

Timeline

Sales Manager

Sayville Ford
05.2020 - 09.2024

Sales Associate

Sayville Ford
01.2019 - 05.2020

HVAC Installer

Nice Air Conditioning
10.2013 - 12.2018

Associate of Science - Criminal Justice

Ashworth College
Christopher Kutscher