Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
3
3
years of professional experience
Work History
Customer Service Associate
Walmart
1850 GATLIN Blvd Port St Lucie 34953
04.2021 - 11.2023
Assisted customers by answering questions and fulfilling requests.
Helped customers complete purchases, locate items, and join reward programs.
Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Increased sales by offering advice on purchases and promoting additional products.
Answered questions about store policies and addressed customer concerns.
Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
Greeted customers and helped with product questions, selections, and purchases.
Maintained clean sales floor and straightened and faced merchandise.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Used POS system to process sales, returns, online orders, and gift card activations.
Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Balanced and organized cash register by handling cash, counting change, and storing coupons.
Managed cash register after end of shift to balance and record accurate transactions.
Trained and supervised new employees to use selling strategies and apply best practices.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Listened to customer needs and desires to identify and recommend optimal products.
Managed efficient cash register operations.
Built customer loyalty and retention by delivering excellent shopping experiences.
Created inviting environment for customers by maintaining store organization and cleanliness.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
High School Diploma -
Indian River State College
Ft. Pierce, FL
06.2026
Skills
Regulatory Compliance
Team Collaboration
Customer Support
Appointment Scheduling
Customer Service
Customer Complaint Resolution
Problem Resolution
Complex Problem-Solving
Inventory Control
working
I love working because i wanna achieve my goals and everything in life