Dynamic Operations Manager at Royal Life Centers with a proven track record in enhancing operational efficiency and employee retention. Skilled in staff training and inventory management, I fostered a culture of accountability and collaboration, leading to improved performance outcomes and a motivated workforce. Committed to maintaining compliance and driving organizational success.
Overview
15
15
years of professional experience
Work History
Operations Manager
Royal Life Centers
Prescott, AZ
01.2023 - 03.2025
Supervised operations staff and kept employees compliant with company policies and procedures.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Facilitated smooth collaboration between departments through clear communication channels.
Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
Maintenance Technician
Tulalip Tribes
Tulalip Washington
07.2021 - 01.2023
Operated varied hand and power tools to complete repairs.
Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Troubleshot equipment breakdowns and performed preventive maintenance.
Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
Installed new locks, door handles, and door closers.
Maintenance Technician
Yakama Nation Housing Authority
Wapato, WA
07.2010 - 10.2020
Operated varied hand and power tools to complete repairs.
Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
Followed safety protocols to minimize workplace accidents.
Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
Contributed to a safer work environment, promptly addressing any identified hazards or concerns.
Collaborated with team members to complete larger repair projects efficiently.
Installed new locks, door handles, and door closers.
Monitored and documented work performance in maintenance logs in compliance with company guidelines.
Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.