Summary
Overview
Work History
Education
Skills
Timeline
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Christopher Mansfield

Phoenix,AZ

Summary

Strategic candidate eager to leverage knowledge in transportation and logistics. Strong problem-solving and multitasking skills with good understanding about transportation management systems and GPS tracking software. Highly collaborative individual works well under pressure. Efficient Dispatcher with substantial experience in managing fleet and personnel operations. Proven track record of effectively coordinating staff and resources for seamless communication. Strong problem-solving skills and commitment to promptly resolving issues.

Overview

17
17
years of professional experience

Work History

Dispatcher

Powerforce Inc
07.2023 - Current
  • Enhanced communication with first responders by maintaining updated contact information and utilizing clear, concise language during dispatches.
  • Reduced errors in dispatch logs by implementing a thorough double-check system for all entries.
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals.

Auto Parts Delivery Driver

NAPA Auto Parts - Genuine Parts
03.2023 - 05.2023
  • Improved customer satisfaction by delivering auto parts promptly and accurately to clients.
  • Enhanced delivery efficiency by mapping out optimal routes and adhering to strict schedules.
  • Conducted thorough inspections of vehicle before each shift, ensuring safety and reliability during deliveries.
  • Maintained a clean and organized vehicle, promoting a professional image for the company.
  • Supported inventory management tasks, including loading, unloading, and organizing auto parts in the warehouse.
  • Assisted with store operations when necessary, providing exceptional customer service and product knowledge to clients.
  • Handled cash transactions accurately, ensuring prompt payment for delivered items.
  • Built strong relationships with customers through effective communication and timely deliveries.
  • Reduced fuel costs by planning efficient routes and monitoring vehicle performance regularly.
  • Collaborated with team members to streamline delivery processes and improve overall productivity.
  • Navigated high traffic areas safely while maintaining focus on efficient delivery times.
  • Troubleshot minor vehicle issues on the road, minimizing delays in reaching customers'' destinations.

Auto Parts Delivery Driver

Powerforce Inc
07.2022 - 03.2023
  • Improved customer satisfaction by delivering auto parts promptly and accurately to clients.
  • Enhanced delivery efficiency by mapping out optimal routes and adhering to strict schedules.
  • Conducted thorough inspections of vehicle before each shift, ensuring safety and reliability during deliveries.
  • Maintained a clean and organized vehicle, promoting a professional image for the company.
  • Supported inventory management tasks, including loading, unloading, and organizing auto parts in the warehouse.
  • Assisted with store operations when necessary, providing exceptional customer service and product knowledge to clients.
  • Reduced fuel costs by planning efficient routes and monitoring vehicle performance regularly.
  • Built strong relationships with customers through effective communication and timely deliveries.
  • Navigated high traffic areas safely while maintaining focus on efficient delivery times.
  • Handled cash transactions accurately, ensuring prompt payment for delivered items.

Driver

Enterprise Rent-A-Car
06.2022 - 07.2022
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
  • Reduced fuel consumption through strategic route planning and efficient driving techniques.
  • Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.

Personal Assistant

Disabled Veteran
09.2010 - 05.2022
  • Enhanced executive''s productivity by managing schedules, organizing meetings, and overseeing correspondence.
  • Streamlined communication for better efficiency between executive and team members by acting as a liaison.
  • Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
  • Improved time management of the executive through effective prioritization and organization of tasks.
  • Managed travel arrangements including flights, accommodations, and itineraries for smooth business trips.

Cashier

Advanced Auto Parts
11.2006 - 02.2007
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Education

High School Diploma -

Bladensburg High School
Bladensburg, MD

Skills

  • Service Coordination
  • Dispatch Coordination
  • Work Order Management
  • Data Entry
  • Database Management
  • Customer Relations
  • Route Navigation

Timeline

Dispatcher

Powerforce Inc
07.2023 - Current

Auto Parts Delivery Driver

NAPA Auto Parts - Genuine Parts
03.2023 - 05.2023

Auto Parts Delivery Driver

Powerforce Inc
07.2022 - 03.2023

Driver

Enterprise Rent-A-Car
06.2022 - 07.2022

Personal Assistant

Disabled Veteran
09.2010 - 05.2022

Cashier

Advanced Auto Parts
11.2006 - 02.2007

High School Diploma -

Bladensburg High School

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Christopher Mansfield