Custom Computer Specialists (Contracted to Northwell Health)
1
Certification
2
years of professional experience
Detail-oriented IT Technician experienced in supporting enterprise healthcare environments through Windows deployments, hardware upgrades, software installations, and end-user support. Holds a B.A. in Computer Science with expertise in networking, cybersecurity, and software development. Committed to advancing in cybersecurity by leveraging practical IT experience and continuous learning.
Work History
IT Technician
2 Months
Custom Computer Specialists (Contracted to Northwell Health) | 06.2026 - Current
Deploy and configure Windows 11 desktops and laptops for healthcare staff.
Reimaged and refreshed Lenovo ThinkCentre Tiny desktops and Dell laptops to ensure optimal performance and user satisfaction.
Installed Epic and enterprise applications to support healthcare staff operations.
Migrated user profiles, documents, and application data between workstations to facilitate seamless transitions for users.
Install Epic and other enterprise applications.
Migrate user profiles, documents, and application data between workstations.
Configured, tested, and validated Epic platform functionality and associated peripheral devices to support clinical operations.
Code Coach
1 Year 8 Months
TheCoderSchool | 10.2024 - 06.2026
Provided individualized coding instruction in Python, C++/C#, Java, JavaScript, Scratch, and other programming concepts while mentoring students through hands-on projects.
Developed engaging coding curricula tailored to diverse student skill levels.
Facilitated hands-on coding workshops to enhance students' practical programming skills.
Mentored students in project-based learning, fostering creativity and problem-solving abilities.
Developed interactive game features using Unity and C# to enhance user experience.
Developed responsive web applications using HTML, CSS, and JavaScript to enhance user experience.
Software Engineering Intern
3 Months
AlphaPrimeTech | 05.2024 - 08.2024
Contributed to full-stack development and bug fixes using Python, Java, SQL, Angular, AWS, Bootstrap, and HTML.
Developed and tested software applications using Java and Python to enhance system functionality.
Collaborated with cross-functional teams to gather requirements and document technical specifications.
Assisted in debugging and troubleshooting software issues, improving overall code quality.
Education
Bachelor of Arts - Computer Science
Hofstra University | Hempstead | 12-2025
Skills
IT support
Operating Systems: Windows 10/11
macOS
Linux
Help desk support
Remote assistance
Hardware installation
Software configuration
System configuration
User training
Onsite assistance
Application deployment
Network maintenance
End-user support
Certification
Google Cybersecurity Professional Certificate
W3Schools Cyber Security
FreeCodeCamp JavaScript Algorithms and Data Structures
Timeline
IT Technician
Custom Computer Specialists (Contracted to Northwell Health)