Christopher Marrero
Yonkers ,New York
Summary
Highly motivated customer service professional with a proven track record of enhancing customer satisfaction and team productivity. Experienced in leadership, multitasking, and maintaining high standards of excellence in dynamic environments. Seeking to leverage strong interpersonal and organizational skills in a career aligned with forensic psychology and criminology.
Overview
3
3
years of professional experience
Work History
Case Planner
Cayuga Centers
The Bronx, NY
03.2025 - Current
- Support youth and families in the foster care system through case management and advocacy.
- Conduct home visits, develop service plans, and ensure child safety and well-being.
- Coordinate with schools, therapists, and legal teams to connect families to resources.
- Maintain detailed case notes and participate in court hearings and case conference
Guest Advocate
Target
Yonkers , New York
08.2023 - 03.2025
- Delivered exceptional customer service by efficiently managing transactions and resolving inquiries.
- Assisted with curbside pickup, and ensured accurate inventory reporting.
- Supported front-end operations with merchandise restocking and pricing accuracy.
Dishwasher
Alamo Drafthouse
Yonkers , New York
03.2023 - 08.2023
- Maintained cleanliness and sanitation of dishwashing equipment and kitchen areas.
- Collaborated with team members to ensure smooth operations during peak times.
- Filled out daily logs regarding temperature readings of dishwashers as required by health department regulations.
Teaching Assistant
KinderCare Learning Centers
San Antonio, TX
05.2022 - 02.2023
- Maintained a safe environment for all students while adhering to school policies and procedures.
- Managed classroom supplies inventory including textbooks, manipulatives and audiovisual equipment.
- Assisted teachers in creating lesson plans and providing instructional materials.
Education
Bachelor of Arts - Forensic Psychology
John Jay College of Criminal Justice
New York, NY12-2024
High School Diploma -
St Raymond Highschool For Boys
The Bronx, NY05-2019
Skills
- Customer service
- Computer skills
- Guest orientation
- Bilingual communication
Accomplishments
- I Graduated with Honors in Highschool≥.
- Hermano of La Unidad Latina Lambda Upsilon Lambda Fraternity Inc.
Timeline
Case Planner
Cayuga Centers
03.2025 - Current
Guest Advocate
Target
08.2023 - 03.2025
Dishwasher
Alamo Drafthouse
03.2023 - 08.2023
Teaching Assistant
KinderCare Learning Centers
05.2022 - 02.2023
Bachelor of Arts - Forensic Psychology
John Jay College of Criminal Justice
High School Diploma -
St Raymond Highschool For Boys