Christopher Martin
Abilene
Summary
I have spent most of my time at Walmart, doing different jobs here and there for 7 years. Most recently I worked at Lowe's for a vendor where we would tear down and rebuild large steel racks which we had to use power tools. I have been forklift certified at both Walmart and Lowe's the whole time I was employed there as well as other equipment like lifts and jacks.
Overview
11
11
years of professional experience
Work History
Merchandising Service Manager
Lowes Home Improvment
01.2022 - 01.2023
- Used power tools and equipment to install and remove steel racks throughout the store.
- Hired, trained and supervised team of service staff members to meet business goals.
- Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
- Developed detailed plans based on broad guidance and direction.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Animal Control Officer
City of Stamford
08.2019 - 01.2021
- Unloaded and impounded animals received from animal control and public.
- Responded to daily calls to enforce animal control regulations.
- Attended to calls reporting of wild animal bites.
- Investigated and gathered information regarding animal-related complaints.
- Captured domestic and wild animals.
- Supplied animals with food, water, and personal care.
- Captured stray animals, provided housing and care of homeless animals and coordinated adoptions.
Support Manager
Walmart
07.2012 - 08.2019
- Monitored employee and customer interactions to assess quality of service.
- Prepared employee schedules for maximum coverage during key hours.
- Coached employees through day-to-day work and complex problems.
- Assessed personnel performance and implemented incentives and team-building events to boost morale.
- Established team priorities, maintained schedules and monitored performance.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Customer Service Manager
Walmart
07.2012 - 08.2019
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Assisted with pricing questions, inventory availability and changes to existing order and shipping information.
- Took ownership of customer issues and followed problems through to resolution.
CAP 1 Associate
Walmart
07.2012 - 08.2019
- Organized on-site stockroom to maximize existing space and improve efficiency, boosting efficiency.
- Verified inventory computations by comparing to physical counts of stock, efficiently investigating discrepancies and adjusting errors.
- Maintained merchandise presentation by removing damaged goods, stocking, and rotating merchandise and signing and pricing merchandise.
- Monitored and adhered to company safety regulations and policies.
- Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
Overnight Stocker
Walmart
07.2012 - 08.2019
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Inspected inventory to identify shortages and maintain consistent inventory.
- Received, sorted and processed incoming stock and materials to prepare the stock for storage or shipment.
- Maintained neat, organized stockroom free of hazards.
Education
High School Diploma -
Stamford High School
StamfordBachelor of Science - Computer Networking
American Public University
Charles Town, WV06-2025
Skills
- Workplace safety
- Workflow management
- Time management
- Problem-solving
- Team leadership
- Goal oriented
- Licensing requirements
- Heavy lifting
- Forklift Certified (10 years)
- Work Planning and Prioritization
- Hand tool proficiency
- Fence building
- Network security
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Merchandising Service Manager
Lowes Home Improvment
01.2022 - 01.2023
Animal Control Officer
City of Stamford
08.2019 - 01.2021
Support Manager
Walmart
07.2012 - 08.2019
Customer Service Manager
Walmart
07.2012 - 08.2019
CAP 1 Associate
Walmart
07.2012 - 08.2019
Overnight Stocker
Walmart
07.2012 - 08.2019
High School Diploma -
Stamford High School
Bachelor of Science - Computer Networking
American Public University
Similar Profiles
Jaedan RichardsonJaedan Richardson
Customer Service Associate at Lowes Home ImprovmentCustomer Service Associate at Lowes Home Improvment
James BaxterJames Baxter
Outside Lawn and Garden Sales Representative at Lowes Home ImprovmentOutside Lawn and Garden Sales Representative at Lowes Home Improvment
Louis KrickerLouis Kricker
Department Supervisor at Lowes Home ImprovmentDepartment Supervisor at Lowes Home Improvment
Allison SchanbacherAllison Schanbacher
Front End Department Supervisor at Lowes Home ImprovmentFront End Department Supervisor at Lowes Home Improvment
Bryce HerrBryce Herr
Operating Room Registered Nurse at Hendricks Medical CenterOperating Room Registered Nurse at Hendricks Medical Center