Summary
Overview
Work History
Education
Skills
Timeline
Generic

Meghan Kauble

Irvine,KY

Summary

Dynamic Merchandising Service Manager at Lowe’s Home Improvement, skilled in team leadership and problem-solving. Successfully led store resets, enhancing operational efficiency and ensuring quality standards. Known for fostering collaboration and maintaining workplace safety while effectively managing service scheduling and employee supervision. Outgoing and energetic, committed to achieving business goals.

Overview

16
16
years of professional experience

Work History

Merchandising Service Manager

Lowe’s Home Improvement
Richmond, KY
02.2017 - Current

Lead and manage team members to ensure store resets are completed accurately and on schedule.

Oversee and prioritize service tasks to ensure timely and efficient completion.

Coordinate resources, provide clear direction, and resolve issues to maintain operational excellence.

Communicate with internal and external partners to support business goals and ensure quality standards.

Truck Loader

UPS
Lexington, KY
10.2016 - 01.2017
  • Loaded and strapped shipments into place on trucks.
  • Successfully loaded various types of cargo such as pallets, crates, drums, and containers while maintaining compliance with regulations regarding hazardous materials handling.
  • Maintained a safe working environment by adhering to company safety protocols and conducting regular equipment inspections.
  • Maintained clean and functional warehouse space throughout Number hour shifts.
  • Consistently met deadlines for truck departures through effective prioritization of tasks and teamwork.

Cashier/Cash Office

Michaels Craft Store
Lexington, KY
11.2014 - 04.2015
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Reduced processing errors by meticulously following transaction procedures.
  • Enhanced customer service experience by efficiently processing purchases and returns.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.
  • Processed refunds and exchanges in accordance with company policy.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Cashier/Customer Service

Kroger
Lexington, KY
07.2009 - 10.2014
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.

Education

General Studies

Marion Technical College
Marion, OH

Skills

  • Positive attitude
  • Team leadership
  • Multitasking and organization
  • Problem-solving
  • Customer service
  • Time management
  • Team collaboration and leadership
  • Workplace safety
  • Documentation and reporting
  • Crew leadership
  • Employee supervision
  • Outgoing and energetic
  • Service scheduling
  • New employee hiring
  • Policy and procedure enforcement

Timeline

Merchandising Service Manager

Lowe’s Home Improvement
02.2017 - Current

Truck Loader

UPS
10.2016 - 01.2017

Cashier/Cash Office

Michaels Craft Store
11.2014 - 04.2015

Cashier/Customer Service

Kroger
07.2009 - 10.2014

General Studies

Marion Technical College
Meghan Kauble