Christopher Mason

• Led regional operations across Virginia and North Carolina, improving patient care quality and access.
• Achieved Top Performer Awards ten times through exceptional operational outcomes.
• Maintained patient conversion ratio at 83% over 15 consecutive quarters.
• Streamlined operations by assessing processes and implementing innovative solutions for enhanced efficiency.
• Authorized change orders for clinical staff and suppliers, ensuring high patient satisfaction levels.
• Implemented technologies to improve budgeting accuracy and enhance patient experience, boosting profitability.
• Cultivated new accounts through national trade shows and targeted prospecting efforts.
• Mentored management teams, aligning regional strategies with corporate objectives.

• Achieved 91% closing ratio through successful contract negotiations with major national accounts including NFL, Walmart, and Pepsico.
• Maximized profits with eight distributors for indirect sales of Body Fluid Containment Systems.
• Lobbying efforts at national trade shows led to increased interest from high-level executives.
• Organized and facilitated ‘train-the-trainer’ sessions nationwide with Building Service Contractors.

• Achieved 122% of sales and operational goals through effective performance management.
• Managed training programs for Mortgage Loan Officers and Relationship Managers across 13 branches.
• Implemented management tools that guided Mortgage Loan Officers towards corporate objectives.
• Collaborated with five wholesale investors to enhance profitability in correspondent loans.
• Advocated for Credit Union interests as Governmental Affairs Officer at state and federal levels.
• Directed transition to a new mortgage servicing system, enhancing service delivery across operations.

• Developed targeted marketing plans, including sales training and client acquisition strategies.
• Collaborated with clients to assess housing needs and establish financial strategies for purchases.
• Delivered exceptional customer service by addressing client needs and concerns promptly.

• Achieved recognition as top producer for new construction loans over six consecutive months, averaging $13M in closed loans annually.
• Evaluated loan applications and documentation, clarifying requirements and addressing applicant inquiries.
• Completed loan contracts, detailing provisions to applicants and securing signatures and notarizations.
• Established and maintained key relationships with senior management, staff, and clients.

Series 6 License, Investment Company Products/Variable Contracts Limited Representative, CRD#5344451

OSHA 10 HR General Safety & Health

VA Mortgage License: MLO-19927VA

CPR/AED/BLS Certification

Bloodborne Pathogens Certification

Serve safe Food Protection Manager Certification

Transportation Work Identity Card (TWIC): June 2029 Exp.