An emerging student pursuing a degree in information technology, familiar with windows operating systems. Experienced in setting up hardware, software, and company networks according to established requirements. Possesses a positive and upbeat attitude, coupled with a hardworking mentality, eager to learn and contribute as much as possible.
Overview
5
5
years of professional experience
Work History
IT Assistant
Agape Computers
Griffin, Georgia
06.2021 - 01.2022
Maintained and updated computer systems and software applications.
Collaborated with team members to resolve complex technical problems.
Assisted with testing of new systems prior to implementation.
Supported IT manager with department administrative duties and clerical tasks.
Maintained positive working relationship with fellow staff and management.
Waiter
Ichiban Japanese Steakhouse
Griffin, Georgia
02.2022 - 08.2023
Managed multiple tables efficiently during peak service hours.
Delivered exceptional customer service in a fast-paced dining environment.
Assisted in menu recommendations and answered guest inquiries promptly.
Intramural Sports Official
Augusta University
Augusta, Georgia
08.2023 - 05.2024
Officiated intramural sports events ensuring fair play and adherence to rules.
Adhered to and enforced game rules and regulations.
Coordinated game schedules and logistics with team members to ensure smooth operation of events.
Attended meetings for training purposes in order to stay up-to-date on changes in rules or regulations.
Set up fields and courts prior to games to ensure readiness for play.
Recorded scores and updated standings to maintain accurate tracking of game outcomes.
Sales Associate
Pacific Sunwear Of California Inc
Augusta, Georgia
11.2023 - 05.2024
Greeted customers and provided exceptional customer service.
Assisted customers with product selections and provided personalized service.
Helped customers find specific products, answered questions, and offered product advice.
Educated customers about promotions and special offers on merchandise.
Processed sales transactions accurately using point-of-sale systems.
Maintained store appearance by organizing merchandise and ensuring cleanliness.
Participated in inventory management and restocked shelves regularly.
Supported visual merchandising efforts to create appealing displays for products.
Customer Service Associate
Lowe's
Griffin, Georgia
05.2024 - 05.2025
Resolved customer complaints with empathy and professionalism.
Assisted customers with product selection and inquiries in home improvement.
Educated customers on product features and benefits effectively.
Welcomed customers at entrance with friendly demeanor. and identified their needs.
Collaborated with team members to maintain store organization.
Managed inventory levels and restocked shelves regularly.
Maintained a clean and safe shopping environment for customers.
Powder Coater
K&K Manufacturing
Milner, Georgia
05.2025 - 04.2026
Prepared and applied powder coatings to metal parts according to specified procedures.
Operated powder coating equipment to ensure uniform application.
Cleaned, sandblasted, and prepped surfaces for coating application.
Prepared surfaces by cleaning and masking components before coating.
Performed routine maintenance on powder coating equipment including pumps, guns, ovens, filters.
Collaborated with team members to streamline workflow and enhance efficiency.
General Warehouse Associate
Home Depot
Locust Grove, Georgia
04.2026 - Current
Operated forklifts and pallet jacks for efficient material handling.
Loaded outbound shipments onto delivery trucks, ensuring that packages were properly secured before transportation.
Prepared orders for shipment by packaging and labeling products accurately.
Collaborated with team members to streamline warehouse processes.
Maintained a clean and safe work environment following safety protocols.
Cleaned work area at the end of each shift, including sweeping floors and removing debris from dock area.
Education
Bachelor of Science - Information Technology
Middle Georgia State University
Macon, Georgia
05-2027
High School Diploma -
Griffin High School
Griffin, Georgia
05-2023
Bachelor of Science - Cyber Security Engineering
Augusta University
Augusta, Georgia
Skills
IT troubleshooting
Network troubleshooting
System testing
Cybersecurity principles
Database management
Microsoft Suite Experience
Customer service
Customer support
Team collaboration
Critical Thinking
Communication
Affiliations
Volunteer, Griffin First Assembly - May 2019 to May 2023
Martial Artist, Griffin Taekwondo - May 2019 to May 2023 (First Degree Black Belt)
Executive Assistant-Administrative, •Assistant at Sutter Health | Bay Area External AffairsExecutive Assistant-Administrative, •Assistant at Sutter Health | Bay Area External Affairs