Christopher McAdams
Morristown
Summary
Dedicated Sales Associate with proven skills in customer relationship management, upselling techniques, and product knowledge. Successfully enhanced customer satisfaction and contributed to team sales targets.
Overview
7
7
years of professional experience
Work History
Sales Associate
Macys Department Store
Millburn
08.2024 - Current
- Assisted customers in selecting merchandise and provided product information.
- Collaborated with team members to achieve daily sales goals and promotions.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Adhered to store policies while providing exceptional customer service daily.
- Handled customer complaints in a professional manner.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Worked with fellow sales team members to achieve group targets.
Sales Associate
Home Depot
Parsippany
04.2019 - 05.2023
- Maintained organized displays and ensured product availability on the sales floor.
- Assisted customers in selecting merchandise and provided product information.
- Collaborated with team members to achieve daily sales goals and promotions.
- Restocked inventory and monitored stock levels throughout the store.
- Adhered to store policies while providing exceptional customer service daily.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Handled customer complaints in a professional manner.
- Worked with fellow sales team members to achieve group targets.
- Provided accurate information about products, prices and services.
- Maintained cleanliness of store environment including floors, windows, displays.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Upsold additional items based on customer interests and needs.
- Demonstrated product features and benefits for customers' needs.
Education
Bachelor of Arts - American History
Monmouth University
West Long Branch, NJ05-1988
Skills
- Merchandising
- Product knowledge
- Cash handling
- Inventory management
- Upselling techniques
- Customer relationship management
Timeline
Sales Associate
Macys Department Store
08.2024 - Current
Sales Associate
Home Depot
04.2019 - 05.2023
Bachelor of Arts - American History
Monmouth University