Christopher McCloud
Port Charlotte,FL
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Inside Sales Representative
Winsupply of Port Charlotte
07.2023 - Current
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers.
- Used forklifts and pallet jacks to relocate products.
- Managed the receipt, inspection, storage, retrieval, and dispatch of goods following established protocols consistently when working in the warehouse.
- Maintained accurate inventory records, resulting in a reduction of discrepancies and costly errors.
- Enhanced team productivity with regular training sessions on safety protocols, equipment usage, and warehouse best practices.
- Fostered a positive work environment by maintaining open communication channels with coworkers and supervisors, resolving conflicts promptly, and demonstrating respect for all team members.
Inside Sales Representative
Noland Company
09.2018 - 06.2023
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Managed friendly and professional customer interactions.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Mentored junior team members, providing valuable guidance on best practices for successful inside sales tactics.
- Trained new employees on customer service, money handling and organizing strategies.
- Contributed to event marketing, sales and brand promotion.
Carpenter
Adrian Builders
03.2017 - 08.2018
- Completed installations of building structures, trim, flooring, and cabinetry.
- Demonstrated versatility in carpentry techniques, working proficiently with both hand tools and power tools to achieve desired results.
- Specialized in specific carpentry tasks such as framing, finish work, or restoration projects to provide clients with tailored services and high-quality results.
- Demonstrated close attention to detail to verify quality and accuracy of work.
- Repaired existing structures such as staircases, decks, or door frames with precision to extend their lifespan without compromising structural integrity or aesthetics.
- Measured materials to determine sizes and quantity required for construction project.
- Planned projects by identifying necessary equipment, tools, and required assistance.
- Inspected job sites to identify potential hazards and establish protection and safety standards.
Construction Superintendent
Macsons Inc.
09.2010 - 07.2015
- Supervised field crews to maximize quality and work efficiency.
- Managed subcontractors effectively, ensuring timely completion of tasks and high-quality workmanship.
- Drove project objectives on day-to-day operational level by working closely with clients, decision-makers and vendors.
- Delivered projects ahead of schedule by developing efficient construction processes and coordinating teams effectively.
- Enhanced safety on job sites by conducting regular inspections and enforcing compliance with OSHA regulations.
- Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
- Coordinated required inspections with local jurisdictions to identify and quickly resolve any code concerns.
- Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.
- Complied with safety protocols in plan coordination, eliminating potential risks.
- Mentored junior staff members, providing guidance in technical skills development and fostering a positive work environment for professional growth.
Electronics Technician
Chugach Industries
01.2007 - 09.2010
- Utilized advanced diagnostic tools for accurate identification of system faults, minimizing repair times significantly.
- Fixed circuit boards and wire harness problems using schematics, wiring diagrams, and testing instruments.
- Enhanced system performance by troubleshooting and repairing electronic equipment.
- Installed and maintained a variety of electrical and electronic components in accordance with approved methods and procedures.
- Assembled, tested and maintained components and systems for high-performing electronics.
- Delivered high-quality results under pressure by managing multiple simultaneous projects with tight deadlines efficiently.
- Managed reactive repairs and emergency maintenance for varied electronic devices.
- Increased workplace safety through proactive identification of potential hazards associated with electronic equipment operations.
Education
GED -
Tidewater Community College
Virginia Beach, VA06-1993
Skills
- Customer service
- Attention to detail
- Subcontractor supervision
- Multitasking Abilities
- OSHA regulations
- Site safety management
- Quality assurance and control
- Forklift operation
- Warehouse organization
- Problem-solving
- Willing to learn
Certification
Fork Lift
Aerial Lift
Timeline
Inside Sales Representative
Winsupply of Port Charlotte
07.2023 - Current
Inside Sales Representative
Noland Company
09.2018 - 06.2023
Carpenter
Adrian Builders
03.2017 - 08.2018
Construction Superintendent
Macsons Inc.
09.2010 - 07.2015
Electronics Technician
Chugach Industries
01.2007 - 09.2010
Fork Lift
Aerial Lift
GED -
Tidewater Community College
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