CHRISTOPHER MCESSY
Woodland,Ca
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate with strong organizational skills eager to secure a position. Ready to help team achieve company goals.
Overview
15
15
years of professional experience
Work History
Office Manager
Solano Dental Group
03.2022 - 05.2023
- Oversee day-to-day operations of dental office including scheduling of staff, doctors and meetings
- Supervise staff of 15
- Coordinate patient treatment plans including financing, payments and audits
- Manage financial budgets and meet/exceed monthly revenue goals of 205k
- Resolve employee conflicts/concerns.
- Updated reports, managed accounts, and generated reports for company database
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel
- Created, maintained and updated filing systems for paper and electronic documents
Patient Care Coordinator
Parkside Dental Care
07.2016 - 03.2022
- Established great working relationship/referral system with Us Coast Guard-Almeida
- Managed, scheduled, and coordinated doctor schedules
- Met/exceeded monthly financial goals of 65k
- Confidentially managed and resolved issues to insure affective care progression.
- Answered incoming calls, scheduled appointments and filed medical records
- Verified patient insurance eligibility and entered patient information into system
- Processed payments using cash and credit cards, maintaining accurate records of transactions
- Applied administrative knowledge and courtesy to explain procedures and services to patients
Patient Care Coordinator
Western Dental Services
07.2014 - 07.2016
- Excellent communication with patients to understand patient needs
- Present and explain financial agreements to patients
- Process dental and orthodontic insurance claims (PPO, HMO, and Medi-Cal)
- Comply with all OSHA laws and regulations.
- Organized patient records and database to facilitate information storage and retrieval
Department Supervisor/ Sale Associate
Kohls Department Stores
05.2008 - 07.2014
- Mentored new associates to contribute to positive culture.
- Communicated expectations and goals to members.
- Handled Customer relations issues in gracious manner in accordance to company policies.
- Handle monies transactions with 100% accuracy.
- Assigned tasks and established work schedules to staff to cover operational needs
- Built relationships with current customers to maintain goodwill and gain additional business
Education
High School Diploma -
Will C. Wood Senior High School
06.2009
Skills
- Communication
- Teamwork
- Computer proficient
- Attention to detail
- Enthusiastic
- Organized
- Reliable
- Hardworking
- Flexible
- Caring
Timeline
Office Manager
Solano Dental Group
03.2022 - 05.2023
Patient Care Coordinator
Parkside Dental Care
07.2016 - 03.2022
Patient Care Coordinator
Western Dental Services
07.2014 - 07.2016
Department Supervisor/ Sale Associate
Kohls Department Stores
05.2008 - 07.2014
High School Diploma -
Will C. Wood Senior High School
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