Self-motivated sales professional with more than 10 years experience in retail, service, and construction industries. Dedicated and entrepreneurial collaborator with proven track record going above and beyond to assist customers, provide product recommendations, and resolve issues.
Overview
12
12
years of professional experience
Work History
Owner
ECR Renovations LLC
03.2023 - Current
Established, optimized and enforced business policies to maintain consistency across industry operations.
Gained strong leadership skills by managing projects from start to finish.
Resolved problems, improved operations and provided exceptional service.
Designed, planned, and implemented marketing initiatives and leveraged referral networks to promote business development.
Southwest Ohio Territory Sales Manager
REPS Of Ohio, LLC
05.2019 - 04.2023
Liaison between the companies, distributors, and customers for timely responses on job quotes, pricing, order status, service issues and latest product release launches.
Scheduled appointments and meetings with new/existing customers in order to review orders, potential leads, product requirements, and to determine other opportunities.
Collaborated with upper management to implement continuous improvements and exceed team goals.
Organized trade shows and events within the territory to showcase company products, generating leads and increasing brand exposure.
Built relationships with customers and community to establish long-term business growth.
Field Service Representative
Carlisle Construction Materials
03.2018 - 05.2019
Wrote and revised maintenance procedures.
Enhanced customer satisfaction by providing timely and efficient field service support.
Tasked with daily scheduling, conducting trainings, making repairs, and negotiations between applicators and building owners.
Coordinated with sales teams to provide technical expertise during product demonstrations or proposal development processes.
Developed lasting relationships with clients through excellent communication and professionalism.
Sales Associate
4 Wheel Parts
10.2017 - 03.2018
Assisted with the set up, marketing, and grand opening of new store locations.
Developed strong rapport with customers and created positive impression of business.
Provided exceptional services and pleasant shopping experiences to retail customers.
Solved customer challenges by offering relevant products and services.
Engaged in friendly conversation with customer to better uncover individual needs.
Sales Professional
Rite Rug Flooring
02.2015 - 07.2017
Managed key accounts including estimates, quotes, cost analysis, tracking materials, and product delivery.
Negotiated contracts with clients and developed relationships with key personnel.
Attended monthly sales meetings and quarterly sales trainings.
Developed and maintained strong working relationships with professionals within assigned territory.
Conferred with existing and potential customers to assess requirements and propose optimal solutions.
Commercial Business Development
The Waterworks
08.2012 - 02.2015
Initial Restoration Division hire tasked with developing and executing the start-up plan and growth strategy.
Managed thirty top accounts and generated new business by: cold calls, setting meetings, developing relationships, and presenting the capabilities of the company.
Learned and adapted quickly to new technology and software applications.