Christopher McMahan
Shelby,NC
Summary
Dynamic Territory Manager with a proven track record at Custom Truck One Source, driving revenue growth through strategic sales initiatives and exceptional relationship-building. Recognized for enhancing customer loyalty and achieving sales targets, leveraging strong negotiation skills and a customer-focused approach to deliver comprehensive solutions.
Overview
20
20
years of professional experience
Work History
Territory Manager
Custom Truck One Source
Kansas City, MO
04.2021 - Current
- Developed and executed territory sales strategies to maximize revenue growth in the Southeast Territory that included VA, NC, SC, GA, FL, AL and MS.
- Built and maintained strong relationships with key clients to enhance customer loyalty.
- Traveled weekly in the Southeast Territory maintaining established and developing new relationships with key customers.
- Collaborated with cross-functional teams to streamline operations and optimize service delivery.
- Monitored competitor activities and market conditions to adjust strategies accordingly.
- Prepared detailed sales forecasts and reports for senior management review.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Improved customer satisfaction and retention through frequent visits, timely response to inquiries, and effective problem resolution.
- Demonstrated exceptional presentation skills during client meetings, showcasing product benefits and value propositions effectively.
- Attended trade shows and industry events to promote company products and services.
- Expanded territory reach by identifying and securing new clients through strategic networking and relationship building.
- Enhanced brand visibility in territory through organization of promotional events and participation in industry trade shows, attracting new business leads.
- Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
- Met existing customers to review current services and expand sales opportunities through detailed reporting of quarterly and annual sales statistics.
Territory Manager
NESCO Specialty Rentals
Fort Wayne, IN
02.2020 - 03.2021
- Facilitated daily sales call from customers all over the Southeast Territory form VA to FL.
- Traveled weekly in the Southeast Territory maintaining established and developing new relationships with key customers.
- Designed and implemented territory-specific sales strategies to drive revenue growth.
- Built and maintained strong relationships with key clients to enhance customer loyalty.
- Analyzed market trends to identify opportunities for new product launches.
- Led training programs for sales representatives to improve performance and product knowledge.
- Developed strategic sales plans to optimize territory performance and exceed revenue goals.
- Managed accounts to retain existing relationships and grow share of business.
- Stayed in constant communication with Facility Manager and Delivery Drivers to ensure product delivery routes and making sure customers received product in a timely manner.
- Met existing customers to review current services and expand sales opportunities through detailed reporting of quarterly and annual sales statistics.
Outside Sales Manager
American Safety Utility Corporation
Shelby, NC
06.2011 - 02.2020
- Worked as Lead Salesman over 5 Outside Sales Managers while also maintaining relationships of key accounts in my own territory taking care if their orders and specific needs daily.
- Communicated directly with customers and performed weekly visits to facilitate orders and deliveries building strong relationships and rapport.
- Worked directly with warehouse team pulling orders, test lab team testing rubber goods, tool repair team getting tools repaired, accounting ream getting orders invoiced and constantly following up to ensure orders processed on time.
- Traveled weekly in the Southeast Territory maintaining established and developing new relationships with key customers.
- Managed a portfolio of key accounts resulting face to face visits for deliveries weekly.
- Increased sales volume by adding new accounts in the southeast territory annually.
- Completed daily outbound and inbound calls resulting in daily processed orders.
- Negotiated prices, terms of sales and service agreements.
- Contacted new and existing customers to discuss how their needs could be met through specific products and services.
- Quoted prices, credit terms and other bid specifications.
- Identified prospective customers by using business directories and following leads from existing clients.
- Wrote sales contracts for orders obtained and submitted orders for processing.
- Selected the correct products based on customer needs, product specifications and applicable regulations.
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
- Met existing customers to review current services and expand sales opportunities.
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
- Built relationships with customers and the community to promote long term business growth.
- Exceeded team sales goals annually.
- Completed on-time deliveries by choosing the best and most efficient routes.
- Recorded each delivery using the proper paperwork before leaving the warehouse.
- Operated heavy material handing equipment such as fork trucks and cranes.
- Fostered positive working relationships with customers by responding to their questions and concerns.
Outside Sales
Safety Test & Equipment Co
Shelby, NC
02.2006 - 04.2011
- Completed daily inbound & outbound calls resulting in daily orders that were processed and sent to the warehouse to stage for delivery.
- Worked directly with team members in Warehouse, Test Lab and Tool Repair to facilitate big orders that had to be completed promptly and staged for delivery back to the customer by specific due dates.
- Negotiated prices, terms of sales and service agreements.
- Contacted new and existing customers to discuss how their needs could be met through specific products and services.
- Quoted prices, credit terms and other bid specifications.
- Traveled weekly in the Southeast Territory maintaining established and developing new relationships with key customers.
- Wrote sales contracts for orders obtained and submitted orders for processing.
- Selected the correct products based on customer needs, product specifications and applicable regulations.
- Created strategic brand building events to expand the current product portfolio.
- Prioritized tasks and projects to meet tight deadlines.
- Attended monthly sales meetings and quarterly sales trainings.
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
Education
Computer Science
Cleveland Community College
Shelby, NC2012
High School Diploma - undefined
Crest High School
Shelby, NC1995
Skills
- Energetic and driven
- People-oriented
- Dependable
- Reliable
- Excellent communication skills
- Motivated team player
- Excellent work ethic
- Goal-oriented
- Shipping and receiving professional
- Strategic sales knowledge
- Customer-focused
- Negotiation expert
- Expert in Powerline Tool Sales & services
- Deep knowledge of Southeast region
Timeline
Territory Manager
Custom Truck One Source
04.2021 - Current
Territory Manager
NESCO Specialty Rentals
02.2020 - 03.2021
Outside Sales Manager
American Safety Utility Corporation
06.2011 - 02.2020
Outside Sales
Safety Test & Equipment Co
02.2006 - 04.2011
High School Diploma - undefined
Crest High School
Computer Science
Cleveland Community College