Christopher McNamara
United States (+1)
Summary
I am a retail professional with a proven track record in managing store operations and driving sales growth. I am known for fostering a collaborative team environment and adapting to dynamic retail demands. I am reliable and results-oriented, with expertise in customer service and merchandising. Adapting to the changes of the business is another one of my strengths. I seek to maximize opportunities by analyzing all relevant data. Most importantly I look to make the customer experience a satisfying and memorable one.
Overview
12
12
years of professional experience
Work History
Retail Store Lead
Tailored Brands Inc.
07.2019 - Current
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Led a team of associates, prioritizing tasks to ensure smooth daily operations and achieve sales goals.
- Increased store efficiency by streamlining processes and implementing effective merchandising strategies.
- Oversaw scheduling for all employees ensuring adequate coverage during peak business hours while remaining mindful of labor costs.
- Achieved monthly sales targets consistently through strategic planning, promoting featured products effectively.
Sales Lead
Express Clothing
08.2013 - 07.2019
- Trained, coached, and mentored new sales associates for maximum performance.
- Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Education
High School Diploma -
Upper Merion Area High School
King Of Prussia, PABachelor of Arts - English
Millersville University of Pennsylvania
Millersville, PA05-2012
Skills
- Multitasking proficiency
- Customer engagement
- Store operations
- Scheduling and timekeeping
- Team motivation
- Merchandise display
- Honest and dependable
- Strong communication and interpersonal skills
Timeline
Retail Store Lead
Tailored Brands Inc.
07.2019 - Current
Sales Lead
Express Clothing
08.2013 - 07.2019
High School Diploma -
Upper Merion Area High School
Bachelor of Arts - English
Millersville University of Pennsylvania
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