Christopher Mcpherson
St Louis,MO
Summary
Customer-oriented general manager with several years of experience focused on increasing production and minimizing downtime. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen.
Overview
6
6
years of professional experience
Work History
General Manager
Advanced Auto Parts
Saint Louis, MO
04.2022 - 10.2024
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
Commercial Sales Manager
AutoZone
Saint Louis, MO
04.2019 - 04.2022
- Developed and implemented strategies for expanding customer base.
- Conducted market research to identify new business opportunities.
- Maintained relationships with existing clients by providing superior customer service.
- Established pricing policies and negotiated contracts with vendors and customers.
- Created detailed reports on sales performance metrics for management review.
- Identified key target markets through analysis of customer demographics and preferences.
- Implemented innovative strategies to maximize revenue growth potential in various markets.
- Generated leads through cold calling, emailing, attending trade shows, and other methods.
Education
Associates Degree - Automotive Collision Repar
Ranken Technical College
Saint Louis, MI03-2003
High School Diploma -
Jennings Senior High School
Saint Louis06-2001
Skills
- Business Development
- Service Quality Improvement
- Project Management
- Staff Supervision
- Quality Management
- Schedule Management
References
References available upon request.
Timeline
General Manager
Advanced Auto Parts
04.2022 - 10.2024
Commercial Sales Manager
AutoZone
04.2019 - 04.2022
Associates Degree - Automotive Collision Repar
Ranken Technical College
High School Diploma -
Jennings Senior High School
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