Christopher McPherson
Hampton Bays,NY
Summary
Dynamic entrepreneur and City of New York firefighter with a proven track record in enhancing customer satisfaction and streamlining business operations. Excelled in leadership and small business operations, significantly increasing repeat business through exceptional relationship building. Demonstrates adaptability and stress management in high-pressure environments, fostering teamwork, overcoming obstacles and professionalism.
Overview
15
15
years of professional experience
Work History
Owner
All Hands Legal Service
New York
11.2024 - Current
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed day-to-day business operations.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Owner
Mack’s Handyman and Property Management
New York
11.2015 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Managed all aspects of properties including fixing and flipping, tenant placement, effecting lease installation and buy and selling of properties.
Firefighter
City of New York
New York
03.2010 - Current
- Performed life-saving procedures during medical emergencies, administering CPR and first aid as an emergency medical technician.
- Collaborated with fellow firefighters to execute efficient firefighting strategies, mitigating property damage and loss of life.
- Drove and operated structural pumpers, and service vehicles to aid in rescue operations.
- Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
- Demonstrated strong leadership skills while serving as a mentor to new firefighters, fostering a culture of teamwork and professionalism within the department.
- Maintained optimal readiness for emergency situations by regularly participating in drills and training exercises.
- Operated in high stress environments as a member of FDNY Special Operations, assisting other units overcome unforeseen obstacles on the fire ground.
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Adaptability
- Leadership
Timeline
Owner
All Hands Legal Service
11.2024 - Current
Owner
Mack’s Handyman and Property Management
11.2015 - Current
Firefighter
City of New York
03.2010 - Current