Repaired and customized a wide range of U.S., European, and Japanese motorcycles, specializing in high-performance systems and precision builds.
Diagnosed mechanical and electrical systems using LightSpeed CRM, Victory Digital Wrench, and Diag4Zero Software.
Supervised and trained technicians, emphasizing quality assurance, system troubleshooting, and advanced component assembly.
Achieved factory Gold Certification for Victory and Zero Motorcycles, and completed 150+ Lehman & California Sidecar Trike conversions.
Integrated mechanical and electrical systems for custom builds based on Harley-Davidson and Honda platforms.
Factory Service Technician
Zero Motorcycles
Scotts Valley, CA
04.2021 - Current
Diagnose, service, and repair electric motorcycles to factory standards, ensuring precise documentation within Salesforce CRM, SAP and warranty systems.
Perform component-level troubleshooting using diagnostic software and standard electronic test instruments.
Collaborate with engineering and customer experience teams to refine repair procedures and identify design improvements.
Conduct root-cause analysis on electrical and mechanical failures to support reliability engineering.
Support technician training and dealer education programs to enhance service network capabilities.
Aircraft Mechanic
Fine Field Aviation, Midwest Flight Check
03.1993 - 05.1998
Performed FAA-approved maintenance, inspection, and restoration on antique and warbird aircraft.
Conducted airframe and powerplant system diagnostics and repairs ensuring operational compliance and safety.
Collaborated with engineering teams on restoration projects for museum-grade aircraft and private collections.
Managed detailed maintenance logs and restoration documentation per FAA and client specifications.
Service Technician/Service Writer at Bruckner Truck and Equipment-Spokane Valley, WAService Technician/Service Writer at Bruckner Truck and Equipment-Spokane Valley, WA