Christopher Mesa
Hialeah
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
9
9
years of professional experience
Work History
Assistant Manager
7 Eleven Gas Station
02.2021 - 04.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
- Increased sales through effective merchandising strategies and targeted promotions.
Watch Salesman
Invicta
05.2022 - 12.2022
- Upheld high standards of customer service by promoting and upselling new products and services.
- Increased sales by offering advice on purchases and promoting additional products.
- Maximized profits through effective negotiation tactics during the closing process.
Phone Sales Representative
Metro By T-Mobile
09.2021 - 12.2021
- Answered questions about company offerings with knowledgeable responses about products and services.
- Answered inbound telephone calls from interested customers to persuasively discuss offerings.
- Troubleshot problems for callers and helped independently resolve common issues.
- Collaborated with team members to share best practices, enhancing overall team performance.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering loyalty among clients.
Warehouse Worker
Mv Installs
01.2021 - 12.2021
- Worked closely with owners throughout process to keep projects in line with individual visions.
- Trained new staff on proper building techniques, site regulations and safety protocols.
- Interpreted blueprints accurately, building structures to exact specifications.
- Identified and eliminated safety risks through additional training.
Cashier
Dollar Tree
02.2020 - 12.2021
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Maintained a clean and organized work area, contributing to an efficient and safe working environment.
- Operated various types of material handling equipment safely including forklifts, pallet jacks, and hand trucks to move heavy loads throughout the warehouse facility.
Cook Prepper
Churromania / Auntie Annes
08.2020 - 05.2021
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Cook
Heat Market
06.2020 - 04.2021
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Maintained food safety and sanitation standards.
- Followed strict standards for food handling and safety, minimizing risks to customers.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
HVAC Technician
South Florida Duct Cleaning
07.2020 - 10.2020
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
- Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.
- Filled out detailed work orders for each job completed.
- Traveled to job sites for both scheduled and emergency appointments.
Cook
Snappers
02.2018 - 04.2020
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
HVAC Technician
XTREME HVAC
05.2017 - 09.2019
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
- Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
- Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
Prep Cook
Wings On Fire
01.2015 - 05.2017
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Education
High School Diploma -
Hialeah Gardens Senior High School
Hialeah Gardens, FL05.2013
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Sales Strategies
- Strategic Planning
- Sales Growth
- Sales Reporting
- Project management abilities
- Billingual
Languages
Spanish
Full Professional
Timeline
Watch Salesman
Invicta
05.2022 - 12.2022
Phone Sales Representative
Metro By T-Mobile
09.2021 - 12.2021
Assistant Manager
7 Eleven Gas Station
02.2021 - 04.2024
Warehouse Worker
Mv Installs
01.2021 - 12.2021
Cook Prepper
Churromania / Auntie Annes
08.2020 - 05.2021
HVAC Technician
South Florida Duct Cleaning
07.2020 - 10.2020
Cook
Heat Market
06.2020 - 04.2021
Cashier
Dollar Tree
02.2020 - 12.2021
Cook
Snappers
02.2018 - 04.2020
HVAC Technician
XTREME HVAC
05.2017 - 09.2019
Prep Cook
Wings On Fire
01.2015 - 05.2017
High School Diploma -
Hialeah Gardens Senior High School
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