Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christopher Miles

Warminster,PA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

26
26
years of professional experience

Work History

Owner

Philly Gaskey Guy
01.2006 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Improved system efficiency by conducting thorough diagnostics and implementing preventive maintenance measures for refrigeration systems.
  • Delivered high-quality installations for a wide range of commercial clients including restaurants and hotels.

Service Advisor

AAA
05.2021 - 04.2024
  • Educated customers regarding regular maintenance protocols to preserve vehicle condition.
  • Developed estimates by costing materials, supplies, and labor.
  • Handled customer issues with confidence, using complex problem solving to provide effective resolution.
  • Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
  • Coordinated effectively with technicians and management staff, ensuring seamless communication throughout the entire service process.
  • Increased repeat business, establishing rapport and trust with customers through attentive listening and clear communication.

Service Coordinator

Lafferty Chevrolet
01.1998 - 01.2006
  • Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
  • Managed a high volume of client requests, ensuring timely and effective service delivery.
  • Maintained accurate records of all service activities, facilitating smooth communication between clients and technicians.
  • Resolved customer complaints and issues to drive satisfaction and loyalty.
  • Oversaw the scheduling and dispatching of technicians, maximizing efficiency and minimizing delays in service delivery.
  • Warranty processing

Education

Associate of Arts - Psychology

Bucks County Community College
Newtown, PA
05.1986

Skills

  • Customer Relations
  • Small business operations
  • Relationship Building
  • Verbal and written communication

Timeline

Service Advisor

AAA
05.2021 - 04.2024

Owner

Philly Gaskey Guy
01.2006 - Current

Service Coordinator

Lafferty Chevrolet
01.1998 - 01.2006

Associate of Arts - Psychology

Bucks County Community College

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Christopher Miles