Victoria Morales
El Paso,TX
Summary
Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments. Successful leader offering strong background in supervising and mentoring several employees in exceptionally large retail and distribution settings. Talented in promoting safety, accuracy and company rules when monitoring employee performance and training new employees.
Overview
14
14
years of professional experience
Work History
Merchandise Control Supervisor
TJ Maxx Distribution Center
El Paso, Texas
04.2023 - Current
- Managed a home office team of merchandise control and general warehouse associates' team of accuracy control.
- Act as a liaison between distribution centers and the home office, works as the eyes and ears for planning and allocation.
- Ensures that merchandise is inspected and meets company standards for quality, brand, and fashion.
- Partnered with leadership team to resolve order management challenges, safety or regulatory issues.
- Proactively identified and solved complex strategy problems impacting business direction.
- Monitored product import or export processes to verify compliance with regulatory or legal requirements.
Store Manager
Madrag and 10 Spot
El Paso, Texas
02.2020 - 04.2023
- Developed/executed a successful strategy for a new store opening.
- Hired, trained, and managed a team of 50 associates, including evaluating performance and enforcing disciplinary actions.
- Completed weekly schedules through strategic staffing allocation to maintain payroll at 98-100%.
- Maintained/update visual standards on a daily basis to drive exposure and increase revenue.
- Created an agenda for maintaining a clean and healthy environment amid the covid-19 pandemic.
Store Manager
A'GACI
El Paso, Texas
11.2017 - 01.2020
- delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
- Oversaw receiving and display of incoming products, meeting planned promotions, and seasonal rotation for sales events.
- Created work schedules according to sales volume and number of employees.
- Set enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
- Managed, hired and developed top talent to strengthen workflow and productivity.
Store Visual Merchandising Manager
Victoria's Secret & PINK
El Paso, Texas
11.2011 - 11.2017
- Managed the store on a daily basis, led and coached a well driven team to accomplish daily, weekly, and yearly goals.
- Ran two-hour segments throughout the day, monitored and recorded all sales associates performance.
- In charge of a backroom team who processed heavy levels of shipment and maintained very strict backroom standards.
- Strategically planned and mapped out brand guides to effectively execute 1-3 floor sets weekly.
- Conducted and lead store inventories three times a year.
- Ran markdown reports, managed store replenishment and analyzed buying reports.
Education
High School Diploma -
Northwest Early College Highschool
El Paso01-2013
Skills
- Operations management
- Profit and loss management
- Proficient in software's SCAN, MAINFRAME, KRONOS, and ORACLE
- Visual Merchandising
- Business administration
- Recruitment and hiring
- Quality and accuracy control
- Financial loss prevention
Timeline
Merchandise Control Supervisor
TJ Maxx Distribution Center
04.2023 - Current
Store Manager
Madrag and 10 Spot
02.2020 - 04.2023
Store Manager
A'GACI
11.2017 - 01.2020
Store Visual Merchandising Manager
Victoria's Secret & PINK
11.2011 - 11.2017
High School Diploma -
Northwest Early College Highschool