Christopher Morales-Sierra
Apex
Summary
Adept at leading teams and enhancing customer satisfaction, my time at Chicken Salad Chick, Mcdonald's and Lidl showcased my ability to excel in high-pressure environments. Recognized for outstanding service and problem-solving, I bring a blend of analytical prowess and social perceptiveness, ensuring operational excellence and collaborative success. I am very detailed oriented and am able to learn quickly. And I am currently pursuing full-time employment with weekdays and weekends as needed.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Crew Member
Lidl
09.2025 - Current
- Collaborated with team members to ensure smooth service during peak hours.
- Demonstrated strong multitasking abilities, handling multiple customers simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
Manager
McDonald's
03.2025 - 08.2025
- Supervised daily operations to ensure compliance with safety and quality standards.
- Trained team members on efficient food preparation and customer service techniques.
- Resolved customer complaints effectively, enhancing overall satisfaction ratings.
- Managed and motivated employees to be productive and engaged in work.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
Supervisor
Chicken Salad Chick
08.2024 - 05.2025
- Identified needs of customers promptly and efficiently.
- Completed day-to-day duties accurately and efficiently.
- Self-motivated, with a strong sense of personal responsibility.
- Exceeded customer satisfaction.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked effectively in team environments to make the workplace more productive.
Education
High School Diploma -
Mary E. Phillips High School
Raleigh, NCSkills
- Supervision and leadership
- Collaboration
- Analytical
- Dependable and responsible
- Social perceptiveness
- Organization
- Teamwork and collaboration
- Maintenance & repair
- Critical thinking
Affiliations
- I have experience in landscaping and worked it since I was 12 up until I turned 17.
- I have experience in painting and worked it since I was 13 up until i turned 15.
- I also have three months of experience in construction that i did when I was 16.
- I am currently working on getting experience in retail at Lidl.
Certification
- I am OSHA certified.
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Crew Member
Lidl
09.2025 - Current
Manager
McDonald's
03.2025 - 08.2025
Supervisor
Chicken Salad Chick
08.2024 - 05.2025
High School Diploma -
Mary E. Phillips High School