Christopher Neal
Pittsburgh,Pennsylvania
Summary
Dedicated Bank Teller with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with complex operations and very knowledgeable of advanced banking transactions and procedures. Sets example for work ethic, punctuality and quality. Combined several years of customer service, cash handling, and working in different environments.
Overview
5
5
years of professional experience
Work History
Bank Teller
KeyBank
Pittsburgh
01.2025 - Current
- In this role I process many consumer, business, and time deposit transactions.
- I am trained on settling vaults, drawers, and ATMs.
- Well-versed in ordering branch and foreign currencies.
- I commit myself to positively boosting each clients' banking experience.
- Daily account and client servicing and trained on many branch services.
- Throughout the week, I refer appropriate clients to different bankers based on their needs and products.
- Meeting monthly and quarterly branch goals.
Team Leader
Chick-fil-A
Pittsburgh, Pennsylvania
04.2021 - 11.2024
- As a Team Leader, I was trained in managing a team of up to 16 kitchen staff members daily.
- I solely ran our locations 4 busiest nights through dinner and close.
- Training new and growing team members in positions in both houses, and to grow into training and managerial roles.
- I took charge of reducing food product waste by creating a new organizational and ordering system for chicken products.
- Trained on balancing drawers, vaults, and inventory logs.
- Responsible for helping my staff to prepare for audits and events.
Team Member
Taco Bell
Indiana, Pennsylvania
08.2022 - 11.2022
- I was trained to work in both the front and back of houses.
- While in this role I was mainly a part of the kitchen closing staff, but worked from mid-breakfast to close.
- I was a constant recipient of the internal attendance bonus program.
Education
Some College (No Degree) - International Business
Indiana University of Pennsylvania
Indiana, PAAssociate of Science - Accounting
Community College of Allegheny County
Pittsburgh, PA05-2027
Skills
- Training and Developmental Experience
- Supervisal History
- Proficient in Communication, Customer/Client Service
- Analytical and reasonable thinker and problem solver
- Cash Handling with large sums of cash
- Banking and Tax Regulations
- Leadership and Independent Qualities
Accomplishments
KeyBank:
- Red Key Award - I have been an integral part of consecutively achieving our branches client experience goal every quarter since I started.
- Proficient in referring client leads to the appropriate banker or advisor to grow and build a better relationship with their local bank.
- Monthly region-wide recognition for problem solving and compliments on my work ethic.
- Grew very comfortable with our systems quickly.
- I took ownership of auditing certain aspects of our branch.
Timeline
Bank Teller
KeyBank
01.2025 - Current
Team Member
Taco Bell
08.2022 - 11.2022
Team Leader
Chick-fil-A
04.2021 - 11.2024
Some College (No Degree) - International Business
Indiana University of Pennsylvania
Associate of Science - Accounting
Community College of Allegheny County