Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
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CHRISTOPHER NGUYEN

Sugar Land,TX

Summary

Versatile, innovative, and results-driven pharmacist with tremendous insight into pharmacy business and labor model. Trained and proficient in Lean and Six Sigma methodology with a proven track record of eliminating processing errors and product defects. Successfully mentored pharmacy team members with efficient techniques—impeccable ability to coordinate events and develop partnerships with organizations. Unsurpassed communication skills demonstrated through executive-level presentations. Refined skill set in all aspects of pharmacy operations and clinical services, inventory control, and leadership. Consistently demonstrated capacity to create and implement a sustainable and dynamic workflow while optimizing profitability.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Pharmacy Manager

Walgreens Boots Alliance
Houston, TX
11.2014 - Current
  • Oversaw work activities, performance and service quality of pharmacy staff
  • Improved organization and supply management policies for all medicines and materials
  • Worked closely with store manager to maintain day-to-day operations
  • Created and implemented policies and procedures for effective pharmacy management.
  • Supervised team of 7 pharmacists and 19 pharmacy technicians
  • Trained pharmacy interns and newly hired pharmacy technicians

Staff Pharmacist

Walgreen's Pharmacy
Houston, TX
08.2014 - 11.2014
  • Oversaw drug preparation and distribution activities to provide safe, efficient care for patients
  • Filled as many as 4,500 prescriptions every week
  • Verified prescription information against safety guidelines and insurance limitations to protect patient health and financial interests
  • Increased focus on pharmacy's encompassing health services by administering immunizations and delivering patient consultations.

Pharmacy Intern

Walgreen's Pharmacy
Denver, CO
04.2011 - 08.2014
  • Answered customer questions regarding refills, insurance troubleshooting and status updates on prescriptions
  • Compounded and prepared medications according to prescription orders
  • Supported timely and proper processing of prescriptions in collaboration with healthcare professionals
  • Interpreted and processed medication orders under supervision of pharmacist.
  • Worked as part of team of 3 pharmacy interns.

Pharmacy Technician

CVS Pharmacy
Sugar Land, TX
05.2006 - 04.2011
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders
  • Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems
  • Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.

Education

MBA - Business Administration and Management

Regis University
05.2019

Doctor of Pharmacy - undefined

Regis University
05.2014

Skills

  • Performance metrics
  • Quality assurance controls
  • Employee retention strategies
  • Team building and motivation
  • Organizational skills
  • Training & Development
  • Conflict resolution
  • Cost analysis and savings
  • Profitability and revenue generation
  • Performance monitoring and evaluation
  • Staff supervision
  • Schedule management

Certification

· Compounded Sterile Preparations for Pharmacists, ASHP

· CompTIA A+, CompTIA

· CPR & BLS for Healthcare Providers, AHA

· Delivering Medication Therapy Management Services, APhA

· Hazardous Compounding, NPTA

· Immunization Delivery, APhA

· Non-Sterile Compounding, PCCA

· Registered Pharmacist - License #: 55548, TSBP

· Sterile Products and Aseptic Technique, TSHP

Accomplishments

  • Ranked #1 pharmacy for Walgreens in 2017, 2018, and 2019 for immunizations administered
  • Organized over 150 off-site immunization clinics for the Houston Area averaging 100 immunizations per clinic
  • Headed intern MTM program resulting in $100,000 annual profit; ROI of 4:1
  • Launched and effectively implemented 90-Day Prescription Program for Walgreens
  • Collaborated with Walgreens Optimization Team and Labor Department to develop and implement current company
  • SOPs
  • Developed graduate pharmacist intern, pharmacist intern, and pharmacy technician training program for Houston
  • Market
  • Delivered numerous presentations to executive members, senior management, and pharmacists

Timeline

Pharmacy Manager

Walgreens Boots Alliance
11.2014 - Current

Staff Pharmacist

Walgreen's Pharmacy
08.2014 - 11.2014

Pharmacy Intern

Walgreen's Pharmacy
04.2011 - 08.2014

Pharmacy Technician

CVS Pharmacy
05.2006 - 04.2011

MBA - Business Administration and Management

Regis University

Doctor of Pharmacy - undefined

Regis University