Summary
Overview
Work History
Education
Skills
Certification
Timeline
AdministrativeAssistant
Christopher Nicklis

Christopher Nicklis

DALLAS,GA

Summary

Dynamic Restaurant Manager with a proven track record at Olive Tree Restaurant, excelling in team management and customer engagement. Enhanced operational efficiency and employee retention through effective training and feedback implementation. Skilled in POS system operation, ensuring accurate transactions and fostering a customer-oriented environment. Passionate about delivering exceptional service and satisfaction.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Restaurant Manager

Olive Tree Restaurant
03.2018 - Current
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.

Delivery Driver

Pasquale's Restaurant
12.2012 - 02.2018
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Education

Bachelor Of Arts - English Communication

The Citadel
Charleston, SC

Skills

  • Team management
  • Inventory control and record keeping
  • Customer engagement
  • Staff management
  • Operations management
  • Point of sale (POS) system operation
  • Passion for customer satisfaction
  • Customer-oriented
  • Employee retention
  • Supervisory skills
  • Conflict resolution techniques
  • Order delivery practices

Certification

Blood borne Pathogen Certified

HIPAA Certified

OSHA SAFETY PRACTICES

(For Transport)

Timeline

Restaurant Manager

Olive Tree Restaurant
03.2018 - Current

Delivery Driver

Pasquale's Restaurant
12.2012 - 02.2018

Bachelor Of Arts - English Communication

The Citadel

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