CHRISTOPHER OWENS
Argyle
Summary
Organized professional with extensive experience in file management and marketing. Known for innovative problem-solving abilities and a strong focus on collaboration. Demonstrated success in overcoming challenges and improving operational processes. Eager to leverage skills in a new and exciting opportunity.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Claims Specialist
State Farm Insurance
Richardson
10.2025 - Current
- Handle high-volume inbound and outbound calls, tailoring each conversation to the specific merits and details of the claims
- Compose clear and concise written correspondence
- Effectively manage work through task driven queues while multi-tasking in a fast-paced call center environment
- Supporting our customers through personalized, caring, and simple interactions
- Handle weather and non-weather related property claims
Graphics Department Manager
Ben E. Keith Beverages
The Colony
11.2006 - 10.2025
- Oversaw the day-to-day operations ensuring optimal workflow and productivity
- Maintained an organized system of digital assets and graphics ensuring that all files were current, properly formatted, and easily accessible.
- Spearheaded the company-wide implementation of web-based marketing material system.
- Established the organization strategy, naming conventions, and formatting standards
- Utilized multiple digital asset management tools: Google Drive, Bynder, Brandfolder, Sharepoint, Dropbox, etc.
- Used the Microsoft Office suite to organize data and prepare monthly reports on various department metrics such as project costs, supply usage, turnaround time, etc.
- Coordinated with vendors to secure favorable pricing on materials
- Collaborated with sales team to support their marketing initiatives and objectives.
- Compiled product information for inclusion in sales department presentations.
- Trained junior staff on various sign finishing methods and programs, enhancing team skill levels
- Performed routine maintenance on small and large format printers
- Purchased materials and supplies in line with department needs and budget constraints
Merchandiser
Coca-Cola Southwest Beverages LLC
Fort Worth
09.2004 - 03.2007
- Built and maintained product displays in compliance with company merchandising standards
- Maintained appropriate product levels throughout customer accounts
- Managed back stock inventory levels and trade breakage in assigned accounts
- Met customer service expectations through daily communication, problem resolution, and appropriate follow up
- Maintained professional, team relationship with co-workers, customers, and shoppers
- Safely operated various pieces of lift equipment ie. forklift, straddle lift, reach truck
Education
Bachelor of Science - Industrial Technology
University of Texas Permian Basin
Odessa, TX12-2023
Skills
- Data entry and organization
- Problem-solving and conflict management
- Communication skills
- Workload prioritization
- Customer service and support
- Inventory management
- Microsoft Office Suite proficiency
- G Suite applications
- Graphic design and print management
- Project management and digital asset management
- Adobe Creative Suite expertise
Certification
- TestOut Pro Certified: Microsoft Excel Advanced Certification
- OSHA 30-Hour General Industry
Awards
- 2022 Employee Spotlight
- Q1 2022 Employee of The Quarter Manager Category
- Q4 2014 Employee of The Quarter
Timeline
Claims Specialist
State Farm Insurance
10.2025 - Current
Graphics Department Manager
Ben E. Keith Beverages
11.2006 - 10.2025
Merchandiser
Coca-Cola Southwest Beverages LLC
09.2004 - 03.2007
Bachelor of Science - Industrial Technology
University of Texas Permian Basin