Christopher Pena
Las Vegas,NV
Summary
Results-driven and disciplined military veteran with proven leadership experience and a strong background in operations management, team supervision, and policy enforcement. Adept at working in fast-paced, high-pressure environments while maintaining attention to detail and organizational efficiency. Demonstrates strong problem-solving skills, adaptability, and a commitment to delivering high-quality results in corporate and customer-focused settings.
Overview
16
16
years of professional experience
Work History
Kennel Manager
Durango Animal Hospital
Las Vegas, NV
01.2023 - 04.2025
- Oversaw daily kennel operations, ensuring efficiency, cleanliness, and compliance with established procedures
- Supervise, train, and schedule kennel staff to maintain high performance and service standards
- Develop and implement policies and procedures to improve workflow and animal care quality
- Maintain accurate records, including medical histories, feeding schedules, and treatments
- Ensure proper care, feeding, and safety of all animals in accordance with facility guidelines
Kennel Attendant
Durango Animal Hospital
Las Vegas, NV
03.2022 - 12.2022
- Provided daily care for animals, including feeding, bathing, and monitoring health conditions
- Maintained cleanliness and sanitation of kennels, cages, and play areas
- Recorded animal care activities and supported veterinary staff as needed
- Delivered excellent customer service to pet owners, ensuring a positive experience
Section Sergeant
US Army
Fort Leonard Wood, MO
09.2009 - 02.2014
- Led and supervised a team in high-pressure environments, ensuring mission readiness and operational success
- Managed daily operations, task assignments, and performance monitoring for personnel
- Coordinated logistics and execution of infrastructure projects, including floating bridges and roadways
- Enforced policies, safety standards, and operational procedures
- Trained and mentored team members, fostering discipline, accountability, and teamwork
Education
Graduate Certificate - Electrician
Advanced Training Institute
Las Vegas, NV08-2019
Graduate Certificate - HVAC-R Graduate
Advanced Training Institute
Las Vegas, NV12-2018
Graduate Certificate - GTAW Welding
Advanced Career Institute
Fresno, CA06-2017
Skills
- Leadership & Team Development
- Operations Management
- Time Management & Multitasking
- Customer Service Excellence
- Staff Scheduling & Supervision
- Policy Enforcement & Compliance
- Attention to Detail
- Preventive Maintenance
- Adaptability & Problem Solving
- Animal behavior
Timeline
Kennel Manager
Durango Animal Hospital
01.2023 - 04.2025
Kennel Attendant
Durango Animal Hospital
03.2022 - 12.2022
Section Sergeant
US Army
09.2009 - 02.2014
Graduate Certificate - Electrician
Advanced Training Institute
Graduate Certificate - HVAC-R Graduate
Advanced Training Institute
Graduate Certificate - GTAW Welding
Advanced Career Institute