Christopher Perkins
Hollis Center,ME
Summary
Experienced worker looking for full-time position. Looking to build a career at a good company.
Overview
12
12
years of professional experience
Work History
Shift Supervisor
Lobster Shack At Two Lights
SOUTH PORTLAND, ME
04.2012 - 10.2018
- Helped store management meet standards of service and quality in daily operations.
- Responded to and resolved customer questions and concerns.
- Worked with team members to improve performance and implement training updates.
- Completed store opening and closing procedures, including setting up registers and checking products.
- Kept facility compliant with health codes, sanitation requirements and license regulations.
- Addressed diner complaints with kitchen staff and served replacement menu items promptly.
- Reported accidents, injuries or unsafe work conditions to manager.
- Maintained high standards of cleanliness and sanitation.
- Maintain proper temperature and humidity levels for meat products.
- Lifted and maneuvered boxes weighing up to 50 pounds.
Fulfillment Associate
L.L.bean
Freeport, ME
11.2016 - 02.2017
- Followed procedures at all times for personal and team safety.
- Used frequency scanners to track all movements.
- Promoted and maintained a safe work environment ensuring compliance with company safety policies.
- Picked up incoming stock and delivered materials to designated locations within the warehouse.
Delivery Driver
OTTO Pizza
SOUTH PORTLAND, ME
02.2017 - 04.2017
- Recorded each delivery using the proper paperwork before leaving the restaurant.
- Fostered positive working relationships with customers by responding to their questions and concerns.
- Completed on-time deliveries by choosing the best and most efficient routes.
Line Cook
Otto Pizza
South Portland, ME
11.2018 - 02.2019
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Plated and presented all dishes to match established restaurant standards.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Head Clerk
Bull Moose
South Portland, ME
12.2018 - Current
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of web store fulfillment and customer support.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
- Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
- Maintained a professional atmosphere within the office setting through effective communication skills.
- Managed inventory supplies to prevent shortages, ordering necessary items before depletion.
- Managed cash handling procedures, reducing discrepancies and increasing accuracy in financial reporting.
- Utilized data analysis tools to track sales trends and make informed decisions regarding product offerings.
- Oversaw merchandise displays, creating visually appealing arrangements to encourage sales.
- Resolved customer complaints effectively, promoting a positive shopping experience for all guests.
- Assisted customers in locating specific products or recommending suitable alternatives when necessary.
- Collaborated with management to develop and implement store policies and procedures.
- Ensured a high level of cleanliness and organization throughout the store, maintaining a professional appearance at all times.
- Enhanced team productivity by providing ongoing training and mentoring to junior staff members.
- Streamlined inventory management by implementing an efficient ordering system.
- Processed incoming and outgoing mail and packages according to established procedures.
- Utilized office management software to record and track customer information.
- Purchased and maintained office supplies.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Supported staff on special assignments and ad hoc projects.
Education
Liberal Arts
University Of Southern Maine
Portland, MEHigh School Diploma - undefined
South Portland High School
South Portland, ME2014
Skills
- Customer service
- Safety understanding
- Microsoft Excel
- Employee training and development
- Team leadership
- Friendly demeanor
- Accurate money handling
- Lifts and carries up to 50 lbs
- Critical thinking
- Customer Satisfaction
- Customer Support
- Shipping and receiving
References
Chloe Burrows-Brown (Assistant Manager) Bull Moose, 219 Waterman Drive, South Portland, ME, 04106
(207)216-3988
Philip Mullen, Jr. (Manager) Lobster Shack at Two Lights, 225 Two Lights Road, Cape Elzabeth, ME 04107
(207) 807-3427
Nick Folan (Kitchen Manager) Otto Pizza, 125 John Roberts Road, South Portland, ME 04106
(207) 956-1943
Timeline
Head Clerk
Bull Moose
12.2018 - Current
Line Cook
Otto Pizza
11.2018 - 02.2019
Delivery Driver
OTTO Pizza
02.2017 - 04.2017
Fulfillment Associate
L.L.bean
11.2016 - 02.2017
Shift Supervisor
Lobster Shack At Two Lights
04.2012 - 10.2018
Liberal Arts
University Of Southern Maine
High School Diploma - undefined
South Portland High School