CHRISTOPHER PFARR
Marysville,OH
Summary
Hardworking employee enthusiastic about learning and developing in a professional capacity. Pursues opportunities to learn new skills and contribute to group success. Offers strong mechanical, administrative, relationship-building and problem-solving abilities.
Overview
11
11
years of professional experience
Work History
Service Advisor
Honda Marysville Motor Sports
05.2023 - Current
- Enhanced customer satisfaction by providing timely and accurate service recommendations.
- Streamlined appointment scheduling for improved efficiency and increased daily appointments.
- Reduced wait times with efficient coordination of service tasks among technicians.
- Increased repeat business, establishing rapport and trust with customers through attentive listening and clear communication.
Body Shop Technician/Service Advisor
Swift Transportation, LLC
02.2020 - 05.2023
- Performed New Truck In-Services and coordinated with Tractor Assignment for Company and Owner Operator seating.
- Experience with Freightliner, Kenworth, International, and Volvo assembly, disassembly and repair.
- Enhanced customer satisfaction by providing high-quality repairs and maintaining a clean workspace.
- Reduced downtime for clients by completing body repair tasks efficiently and within established timeframes.
- Collaborated with team members to ensure seamless service delivery and optimize workflow in the body shop.
- Maintained safe working conditions by adhering to company safety protocols and properly using equipment.
Sales Associate
North Main Motors, Inc.
01.2018 - 02.2020
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Quality Health Safety and Environmental Supervisor
Road & Rail Services
12.2012 - 01.2018
- Enhanced operational efficiency by implementing streamlined quality control processes and procedures.
- Reduced workplace accidents through comprehensive safety training programs and proactive hazard identification.
- Improved environmental compliance by conducting thorough audits and implementing corrective actions.
- Developed and maintained a robust HSE management system, ensuring adherence to industry standards and regulations.
Education
Master of Arts - Technology & Communication
Grace College And Seminary
Winona Lake, IN08.2024
High School Diploma -
North Union High School
Richwood, OH06.2004
Skills
- Auto Body Repair
- Electrical Diagnostics
- Estimating damages
- Collision repair
- Vehicle reassembly
- Vehicle disassembly
- Hand-Tool Proficiency
Timeline
Service Advisor
Honda Marysville Motor Sports
05.2023 - Current
Body Shop Technician/Service Advisor
Swift Transportation, LLC
02.2020 - 05.2023
Sales Associate
North Main Motors, Inc.
01.2018 - 02.2020
Quality Health Safety and Environmental Supervisor
Road & Rail Services
12.2012 - 01.2018
Master of Arts - Technology & Communication
Grace College And Seminary
High School Diploma -
North Union High School
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