Summary
Overview
Work History
Education
Skills
Timeline
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Christopher Phillippi

Lakeland ,FL

Summary

Dynamic leader with a proven track record at Wal-Mart Supercenter, excelling in team development and effective communication. Transformed underperforming teams into high achievers through coaching and mentoring, while enhancing customer satisfaction and operational efficiency. Skilled in safety procedures and building strong relationships, driving success in fast-paced environments.

Approachable and motivational, with natural ability to inspire and guide others toward achieving their goals. Demonstrates understanding of effective coaching methodologies and has strong foundation in communication and interpersonal skills. Committed to fostering growth and development, leading to meaningful and lasting impact.

Overview

2026
2026
years of professional experience

Work History

Stocking 2 Coach

Wal-Mart Supercenter
  • Assisted in training new employees on proper stocking techniques, equipment usage, safety protocols, and company policies.
  • Maintained strong relationships with vendors through regular communication regarding delivery schedules or delays.
  • Enhanced store appearance and customer experience by maintaining clean and well-stocked shelves.
  • Facilitated a positive work environment among stocking team members through clear communication, constructive feedback, and recognition of individual accomplishments.
  • Consistently met deadlines for completing stocking tasks before store opening hours to minimize disruption to customer shopping experiences.
  • Collaborated with team members to efficiently unload trucks and distribute products throughout the store.
  • Streamlined stocking processes by creating detailed work schedules for team members, ensuring adequate coverage during peak hours.
  • Supervised stock crew associates in daily replenishment, storage management and merchandising.

Entertainment/Hardlines ASM

Wal-Mart Supercenter
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Strengthened communication skills through regular interactions with others.
  • Cross-trained existing employees to maximize team agility and performance.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maintained professional, organized, and safe environment for employees and patrons.

Asset Protection Operations Coach

Wal-Mart Supercenter
07.2024 - Current
  • Reduced operational costs by identifying areas for improvement and implementing cost-saving measures.
  • Managed complex projects, ensuring timely completion within budget constraints.
  • Transformed underperforming teams into top performers by diagnosing issues affecting morale or productivity, then implementing appropriate solutions.
  • Collaborated closely with other department heads to align goals, improve interdepartmental cooperation, and create a cohesive organizational structure.
  • Enhanced employee performance through comprehensive coaching and development programs.
  • Provided leadership and guidance to employees, facilitating professional growth opportunities within the organization.
  • Boosted team productivity with effective communication strategies and regular progress meetings.
  • Provided coaching and mentoring to employees.

Education

Harrison School For The Arts
Lakeland, FL

Skills

  • Effective communication
  • Group leadership
  • Personable and friendly
  • Building relationships
  • Team motivation
  • Team development
  • Motivational leadership style
  • Safety procedures
  • Coaching and mentoring

Timeline

Asset Protection Operations Coach

Wal-Mart Supercenter
07.2024 - Current

Stocking 2 Coach

Wal-Mart Supercenter

Entertainment/Hardlines ASM

Wal-Mart Supercenter

Harrison School For The Arts
Christopher Phillippi