Christopher Pine
Chillicothe,OH
Summary
Dynamic Parts Specialist with a proven track record at AutoZone, excelling in inventory management and customer service. Skilled in efficient order fulfillment and component identification, I foster strong client relationships, enhancing satisfaction and driving repeat business. Committed to optimizing stock levels and resolving issues promptly, ensuring seamless operations and customer experiences.
Experienced with managing parts inventory and ensuring seamless availability of components. Utilizes efficient inventory control techniques to maintain optimal stock levels. Knowledge of order processing and supplier coordination ensures timely and accurate parts distribution.
Overview
8
8
years of professional experience
Work History
Parts Specialist
Nourse Chillicothe Auto Mall
07.2023 - Current
- Assisted in identifying and sourcing parts for customer orders.
- Supported inventory management by tracking stock levels and product availability.
- Learned to operate parts lookup software to enhance order accuracy.
- Provided customer service by addressing inquiries regarding parts specifications and availability.
- Issued parts to technicians to complete customers' repairs.
- Served customers in-store and by telephone to answer questions and place orders.
- Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
Store Manager
Par-Mar Oil Company
11.2022 - 05.2023
- Led daily store operations, ensuring adherence to company policies and procedures.
- Managed inventory levels, optimizing stock availability and reducing waste.
- Trained and mentored new staff, fostering a collaborative team environment.
- Implemented effective merchandising strategies to enhance product visibility and sales.
- Developed schedules for staff, balancing operational needs with employee availability.
- Conducted regular audits of cash handling processes, ensuring accuracy and compliance.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
Parts Sales Manager
AutoZone
11.2020 - 11.2022
- Managed inventory levels, ensuring timely restocking and optimal product availability for customers.
- Trained and mentored sales staff on product knowledge and effective selling techniques.
- Established strong relationships with key accounts, driving repeat business through personalized service initiatives.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Oversaw merchandising efforts within the store, ensuring that products were displayed effectively to maximize visibility and stimulate sales growth.
- Fostered a positive work environment by promoting teamwork, open communication, and employee recognition programs among staff members.
Parts Counter Person
Advance Auto Parts
01.2018 - 11.2020
- Assisted customers with product selection and order inquiries
- Processed incoming shipments and organized parts for efficient access
- Resolved customer complaints effectively, enhancing overall satisfaction
- Developed strong relationships with clientele through consistent follow-up calls and personalized service recommendations.
- Assisted customers with locating specific parts, leading to a streamlined shopping experience.
- Increased customer satisfaction by providing excellent service and knowledge of automotive parts.
- Stocked shelves, built displays and merchandised products enabling customers to find needed items and products.
Education
High School Diploma -
Logan Elm High School
Circleville, OH04-2019
Skills
- Inventory control
- Inventory management
- Efficient returns processing
- Labeling compliance
- Component identification
- Customer service
- Ordering parts
- Invoice processing
- Order fulfillment
- Shipping operations oversight
- Problem-solving skills
Timeline
Parts Specialist
Nourse Chillicothe Auto Mall
07.2023 - Current
Store Manager
Par-Mar Oil Company
11.2022 - 05.2023
Parts Sales Manager
AutoZone
11.2020 - 11.2022
Parts Counter Person
Advance Auto Parts
01.2018 - 11.2020
High School Diploma -
Logan Elm High School
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