Summary
Overview
Work History
Education
Skills
Timeline
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Christopher Powell

Charlotte,NC

Summary

Proven track record at Amazon, enhancing customer satisfaction through innovative problem-solving and exceptional service. Skilled in customer engagement and teamwork, I spearheaded strategies that fostered collaboration and improved operational efficiency. My flexible approach and reliability have consistently contributed to team success and positive stakeholder relationships.

Overview

6
6
years of professional experience

Work History

Associate

Amazon
06.2024 - Current
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
  • Managed a diverse team of professionals, fostering an inclusive work environment that encouraged collaboration and innovation.

Associate

Amazon
11.2023 - 06.2024
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
  • Analyzed customer data to identify trends and anticipate customer needs.

Team Member

Walmart
11.2022 - 09.2023
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Worked different stations to provide optimal coverage and meet production goals.

Associate

Amazon
05.2022 - 08.2022
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.

Busser

Cheddar's Scratch Kitchen
01.2020 - 01.2022
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.

Team Member

Hardee's
10.2018 - 07.2019
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.

Education

High School Diploma -

Ashbrook High School
Gastonia, NC

Gaston College
Dallas, NC
08.2019 - 8 2021

North Carolina A&T State University
Greensboro, NC
08.2021 - 12 2024

Skills

  • Customer Service
  • Teamwork
  • Problem-Solving
  • Teamwork and Collaboration
  • Reliability and punctuality
  • Customer Engagement
  • Flexible Schedule

Timeline

Associate

Amazon
06.2024 - Current

Associate

Amazon
11.2023 - 06.2024

Team Member

Walmart
11.2022 - 09.2023

Associate

Amazon
05.2022 - 08.2022

North Carolina A&T State University
08.2021 - 12 2024

Busser

Cheddar's Scratch Kitchen
01.2020 - 01.2022

Gaston College
08.2019 - 8 2021

Team Member

Hardee's
10.2018 - 07.2019

High School Diploma -

Ashbrook High School

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Christopher Powell