Christopher Preslovich
Lanse,PA
Summary
Highly-qualified and dedicated Operations Supervisor with 15+years of experience. Dependable and detail-oriented to manage multiple tasks and priorities. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
19
19
years of professional experience
Work History
Operations Supervisor
FedEx Freight
Snow Shoe, PA
11.2005 - Current
- Manage daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
- Resolve customer complaints promptly to maintain customer satisfaction.
- Monitor staff performance and provide feedback for improvement.
- Develop strong relationships with customers through excellent customer service practices.
- Train new supervisors on proper job functions, company policies, and procedures.
- Supervise warehouse activities, such as loading and unloading shipments.
- Develop and implement standard operating procedures to ensure efficient workflow.
- Direct employees on how to use equipment properly and safely.
- Ensure compliance with all safety regulations in the workplace.
- Consult with managers to resolve problems relating to employee performance, office equipment and work schedules.
- Coordinate with other supervisors, combining group efforts to achieve goals.
- Review employees' work to check adherence to quality standards and proper procedures.
- Guide employees in handling difficult or complex problems.
- Implement departmental policies and standards, in conjunction with management, to streamline internal processes.
- Ensures correct methods and procedures are being followed and that work conforms to divisional and corporate policies.
- Demonstrates awareness of the impact of erroneous decisions or recommendations on the achievement of departmental objectives
Education
High School Diploma -
Bald Eagle Area Jr/Sr. High School
Wingate, PA06-2005
Skills
- Quality Assurance
- Performance monitoring
- Risk Management
- Staff Supervision
- Operations Management
- Customer Relations
- Safety oversight
- Warehouse Operations
Timeline
Operations Supervisor
FedEx Freight
11.2005 - Current
High School Diploma -
Bald Eagle Area Jr/Sr. High School
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