Job Search Status
Open to workDesired start date:
Work Type
Full TimeLocation Preference
On-SiteHybridRemoteOpen to relocation: Yes
Open To Work
Christopher Rios
Brooklyn,NY
Work Preference
Summary
I have twenty-one years of hands-on experience in housekeeping and cleaning services across various settings. Proficient in maintaining cleanliness and safety through effective chemical handling and floor care, I am a natural problem-solver committed to high-quality results and continuous improvement, ensuring that every space is managed to the highest standards.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Housekeeper
Creative Artists Agency
New York, United States
05.2019 - Current
- Cleaned bathrooms thoroughly, including toilets, sinks, and showers, to ensure hygiene standards., including toilets, tubs, showers and sinks.
- Sanitized restrooms and common areas daily to uphold hygiene standards.
- Disinfected telephones, light switches and other frequently touched objects.
- Applied cleaning chemicals according to safety guidelines.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Emptied trash receptacles throughout the property.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Reported any maintenance issues or damage to supervisors immediately.
- Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
- Responded promptly to special cleaning requests from staff members.
- Collaborated with team members to optimize cleaning schedules.
- Trained new housekeeping staff on best practices and procedures.
- Interacted pleasantly with clients and guests when performing daily duties.
- Maintained cleanliness and organization of high-profile office spaces to enhance overall guest experience.
- Assisted in setting up event spaces for meetings and gatherings.
- Managed inventory of cleaning supplies and equipment to ensure readiness for daily operations.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Ensured that all health standards were met during cleaning operations.
Housekeeper
Creative Media Marketing
New York, United States
06.2015 - 05.2018
- Ensured proper sanitation of restrooms and common areas daily.
- Cleaned bathrooms, including toilets, tubs, showers, and sinks, ensuring hygienic conditions for all users.
- Cleaned building floors by sweeping, mopping and scrubbing.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Emptied trash receptacles throughout property, maintaining cleanliness and reducing odors.
- Interacted pleasantly with clients and guests when performing daily duties.
- Responded promptly to special cleaning requests from staff members.
- Oversaw inventory of cleaning supplies, ensuring timely availability for uninterrupted cleaning operations. of cleaning supplies and equipment efficiently.
- Maintained and organized cleaning supplies stock.
- Maintained cleanliness and organization of high-profile office spaces.
- Assisted in setting up event spaces for meetings and gatherings.
- Performed deep-cleaning techniques for high-traffic areas.
Carpet Cleaner
Merlin Industries, Inc.
New York, United States
06.2014 - 04.2015
- Assessed client requirements to tailor cleaning services to individual needs.
- Applied pre-treatment solutions to carpets prior to deep cleaning.
- Inspected carpets for stains, damage, and wear before cleaning.
- Performed spot removal, stain treatment, and deodorization of carpets.
- Used special treatments to remove stains without damaging surfaces.
- Scheduled appointments with clients for carpet cleaning services.
- Collaborated with team members to ensure timely completion of jobs.
- Demonstrated carpet care techniques to new team members during training sessions.
- Maintained cleanliness and organization of tools and cleaning supplies.
- Executed post-cleaning inspections to verify carpets met industry standards for quality and cleanliness.
- Ensured safe work environment to protect clients and team members from potential hazards.
- Relocated furniture to access carpeted areas for cleaning.
- Completed paperwork associated with each job including invoices and reports.
Housekeeper
Creative Media Marketing
New York, United States
06.2009 - 01.2014
- Sanitized restrooms and common areas daily to uphold hygiene standards.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Maintained cleanliness and organization in high-profile office spaces to create welcoming environments.
- Coordinated with team members to streamline cleaning schedules for efficiency.
- Responded promptly to special cleaning requests from staff members.
- Trained new housekeeping staff on best practices and procedures.
- Assisted in setting up event spaces for meetings and gatherings.
Residential Housekeeper
GREAT GREEN CLEANING
Brooklyn, United States
03.2011 - 03.2012
- Conducted deep cleaning tasks for kitchens, bathrooms, and living areas, ensuring thorough sanitation and hygiene.
- Maintained cleanliness and organization in residential spaces, enhancing client satisfaction and comfort.
- Utilized eco-friendly cleaning products, supporting sustainable practices and client requests for green cleaning solutions.
- Implemented efficient cleaning schedules to optimize time and resources.
- Followed safety protocols by using protective gear such as gloves and masks.
- Cleaned windows to enhance visibility and appearance., mirrors, glass partitions and metal fixtures using soapy water or other cleaners.
- Ensured that all cleaning materials were stored safely after every shift.
Cleaning Specialist
Maid In New York
New York, United States
09.2005 - 06.2009
- Ensured cleanliness in residential and commercial spaces across New York City, contributing to client satisfaction.
- Utilized eco-friendly cleaning products to ensure safe environments for clients.
- Streamlined operations by organizing and restocking cleaning supplies to minimize downtime.
- Trained new staff on cleaning protocols and company standards effectively.
- Inspected completed work for quality assurance before client approval.
- Communicated with clients to address specific cleaning needs and preferences.
- Improved workflow by implementing effective cleaning techniques and routines, enhancing overall service quality.
Warehouse Picking and Packing
Active Staffing Services
Bronx, United States
06.2005 - 07.2005
- Performed daily tasks efficiently in a fast-paced environment.
- Delivered attentive customer service in person and over the phone.
- Addressed customer inquiries and requests to enhance satisfaction.
Salesperson
CBS Variety
Brooklyn, United States
02.2004 - 06.2005
- Engaged customers to identify product needs and preferences, enhancing tailored recommendations.
- Demonstrated product features to enhance customer knowledge and satisfaction.
- Assisted customers with product selection, ensuring a positive shopping experience.
- Resolved customer inquiries and complaints promptly and professionally.
- Collaborated with team members to create effective sales strategies and promotions.
- Processed sales transactions accurately using electronic point-of-sale systems.
- Maintained inventory levels by restocking shelves and organizing displays.
- Trained new staff on sales techniques and company policies effectively.
- Cultivated key customer relationships, contributing to increased repeat sales.
Customer Service Representative
Blockbuster Inc
Queens, United States
08.2002 - 02.2003
- Assisted customers in selecting and renting videos and games.
- Organized and maintained inventory of video titles and new releases.
- Processed customer transactions using point-of-sale systems.
- Provided recommendations based on customer preferences and reviews.
- Monitored store cleanliness and arranged merchandise displays effectively.
- Resolved customer inquiries and issues with professionalism and care.
- Collaborated with team members to ensure smooth daily operations.
- Maintained knowledge of current video trends and popular titles regularly.
- Processed returns and exchanges according to store policy.
- Ensured that all videos were properly labeled and stored according to their genre or release date.
- Inventoried stock on hand, prepared orders for replenishment, and received incoming shipments.
- Demonstrated excellent customer service skills when interacting with customers over phone or email inquiries.
- Assisted customers in locating specific items within the store or online catalogs.
- Followed all company policies regarding loss prevention procedures.
- Updated database regularly with new releases and removed outdated selections from display shelves.
- Organized shelves, racks, and displays to ensure an attractive presentation of products.
- Reviewed daily sales transactions and analyzed for errors.
- Signed for delivered items, unpacked boxes, posted received products into inventory and restocked items properly.
- Delivered updated and accurate information in response to guest inquiries.
- Drafted contracts, explained terms to customers and acquired signatures.
- Processed rentals and collected associated payments.
- Informed regular customers of new products or services and price changes.
- Collected money, provided change and recorded transactions on receipts.
- Answered customer questions, contributing to high satisfaction levels.
- Resolved customers' complaints, ensuring positive experiences and retention.
- Responded effectively to customer questions and inquiries and provided information regarding products.
- Delivered exceptional service through friendly greetings, accurate order-taking, and prompt fulfillment.
- Answered questions related to movie ratings, new releases, upcoming titles.
- Rang up merchandise using a point-of-sale system in accordance with established procedures.
- Balanced cash registers at end of shift to prepare for next shift's opening duties.
- Participated in promotional activities such as advertising campaigns or contests to increase customer awareness of services offered by the video store.
- Utilized problem solving skills to resolve customer issues quickly and effectively.
Education
G.E.D -
Bushwick Outreach
Skills
- Food & Beverage
- Inventory Control
- Maintenance & Repair
- Carpet cleaning
- Problem solving
- Customer service
- Chemical handling
- Waste management
- Surface sanitization
- Cleaning protocols
- Housekeeping
- Floor care
- Mopping and sweeping
- Vendor management
- Building maintenance awareness
- Walk-throughs
- Decision-making
- Attention to detail
- Space planning
- Work order management
- Preventative maintenance
- Facility inspections
- Facility operations
- Maintenance and repair
- Reliability
- Continuous improvement
- Task prioritization
- Multitasking
Certification
- 10 Hour Ossa Certification
- ID Checkpoint
- Food and Beverage Takeout, Pickup, and Delivery - Consumer
- Ordained Minister / Reverend
- COVID-19 Awareness
Timeline
Housekeeper
Creative Artists Agency
05.2019 - Current
Housekeeper
Creative Media Marketing
06.2015 - 05.2018
Carpet Cleaner
Merlin Industries, Inc.
06.2014 - 04.2015
Residential Housekeeper
GREAT GREEN CLEANING
03.2011 - 03.2012
Housekeeper
Creative Media Marketing
06.2009 - 01.2014
Cleaning Specialist
Maid In New York
09.2005 - 06.2009
Warehouse Picking and Packing
Active Staffing Services
06.2005 - 07.2005
Salesperson
CBS Variety
02.2004 - 06.2005
Customer Service Representative
Blockbuster Inc
08.2002 - 02.2003
G.E.D -
Bushwick Outreach