Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Open To Work

Christopher Rios

Brooklyn,NY

Work Preference

Job Search Status

Open to work
Desired start date:

Work Type

Full Time

Location Preference

On-SiteHybridRemote
Open to relocation: Yes

Salary Range

$85000/yr - $120000/yr

Important To Me

Career advancementCompany CultureWork-life balanceHealthcare benefitsPaid time offPaid sick leave401k match4-day work week

Summary

I have twenty-one years of hands-on experience in housekeeping and cleaning services across various settings. Proficient in maintaining cleanliness and safety through effective chemical handling and floor care, I am a natural problem-solver committed to high-quality results and continuous improvement, ensuring that every space is managed to the highest standards.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Housekeeper

Creative Artists Agency
New York, United States
05.2019 - Current
  • Cleaned bathrooms thoroughly, including toilets, sinks, and showers, to ensure hygiene standards., including toilets, tubs, showers and sinks.
  • Sanitized restrooms and common areas daily to uphold hygiene standards.
  • Disinfected telephones, light switches and other frequently touched objects.
  • Applied cleaning chemicals according to safety guidelines.
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Emptied trash receptacles throughout the property.
  • Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
  • Reported any maintenance issues or damage to supervisors immediately.
  • Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
  • Responded promptly to special cleaning requests from staff members.
  • Collaborated with team members to optimize cleaning schedules.
  • Trained new housekeeping staff on best practices and procedures.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Maintained cleanliness and organization of high-profile office spaces to enhance overall guest experience.
  • Assisted in setting up event spaces for meetings and gatherings.
  • Managed inventory of cleaning supplies and equipment to ensure readiness for daily operations.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Ensured that all health standards were met during cleaning operations.

Housekeeper

Creative Media Marketing
New York, United States
06.2015 - 05.2018
  • Ensured proper sanitation of restrooms and common areas daily.
  • Cleaned bathrooms, including toilets, tubs, showers, and sinks, ensuring hygienic conditions for all users.
  • Cleaned building floors by sweeping, mopping and scrubbing.
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Emptied trash receptacles throughout property, maintaining cleanliness and reducing odors.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Responded promptly to special cleaning requests from staff members.
  • Oversaw inventory of cleaning supplies, ensuring timely availability for uninterrupted cleaning operations. of cleaning supplies and equipment efficiently.
  • Maintained and organized cleaning supplies stock.
  • Maintained cleanliness and organization of high-profile office spaces.
  • Assisted in setting up event spaces for meetings and gatherings.
  • Performed deep-cleaning techniques for high-traffic areas.

Carpet Cleaner

Merlin Industries, Inc.
New York, United States
06.2014 - 04.2015
  • Assessed client requirements to tailor cleaning services to individual needs.
  • Applied pre-treatment solutions to carpets prior to deep cleaning.
  • Inspected carpets for stains, damage, and wear before cleaning.
  • Performed spot removal, stain treatment, and deodorization of carpets.
  • Used special treatments to remove stains without damaging surfaces.
  • Scheduled appointments with clients for carpet cleaning services.
  • Collaborated with team members to ensure timely completion of jobs.
  • Demonstrated carpet care techniques to new team members during training sessions.
  • Maintained cleanliness and organization of tools and cleaning supplies.
  • Executed post-cleaning inspections to verify carpets met industry standards for quality and cleanliness.
  • Ensured safe work environment to protect clients and team members from potential hazards.
  • Relocated furniture to access carpeted areas for cleaning.
  • Completed paperwork associated with each job including invoices and reports.

Housekeeper

Creative Media Marketing
New York, United States
06.2009 - 01.2014
  • Sanitized restrooms and common areas daily to uphold hygiene standards.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Maintained cleanliness and organization in high-profile office spaces to create welcoming environments.
  • Coordinated with team members to streamline cleaning schedules for efficiency.
  • Responded promptly to special cleaning requests from staff members.
  • Trained new housekeeping staff on best practices and procedures.
  • Assisted in setting up event spaces for meetings and gatherings.

Residential Housekeeper

GREAT GREEN CLEANING
Brooklyn, United States
03.2011 - 03.2012
  • Conducted deep cleaning tasks for kitchens, bathrooms, and living areas, ensuring thorough sanitation and hygiene.
  • Maintained cleanliness and organization in residential spaces, enhancing client satisfaction and comfort.
  • Utilized eco-friendly cleaning products, supporting sustainable practices and client requests for green cleaning solutions.
  • Implemented efficient cleaning schedules to optimize time and resources.
  • Followed safety protocols by using protective gear such as gloves and masks.
  • Cleaned windows to enhance visibility and appearance., mirrors, glass partitions and metal fixtures using soapy water or other cleaners.
  • Ensured that all cleaning materials were stored safely after every shift.

Cleaning Specialist

Maid In New York
New York, United States
09.2005 - 06.2009
  • Ensured cleanliness in residential and commercial spaces across New York City, contributing to client satisfaction.
  • Utilized eco-friendly cleaning products to ensure safe environments for clients.
  • Streamlined operations by organizing and restocking cleaning supplies to minimize downtime.
  • Trained new staff on cleaning protocols and company standards effectively.
  • Inspected completed work for quality assurance before client approval.
  • Communicated with clients to address specific cleaning needs and preferences.
  • Improved workflow by implementing effective cleaning techniques and routines, enhancing overall service quality.

Warehouse Picking and Packing

Active Staffing Services
Bronx, United States
06.2005 - 07.2005
  • Performed daily tasks efficiently in a fast-paced environment.
  • Delivered attentive customer service in person and over the phone.
  • Addressed customer inquiries and requests to enhance satisfaction.

Salesperson

CBS Variety
Brooklyn, United States
02.2004 - 06.2005
  • Engaged customers to identify product needs and preferences, enhancing tailored recommendations.
  • Demonstrated product features to enhance customer knowledge and satisfaction.
  • Assisted customers with product selection, ensuring a positive shopping experience.
  • Resolved customer inquiries and complaints promptly and professionally.
  • Collaborated with team members to create effective sales strategies and promotions.
  • Processed sales transactions accurately using electronic point-of-sale systems.
  • Maintained inventory levels by restocking shelves and organizing displays.
  • Trained new staff on sales techniques and company policies effectively.
  • Cultivated key customer relationships, contributing to increased repeat sales.

Customer Service Representative

Blockbuster Inc
Queens, United States
08.2002 - 02.2003
  • Assisted customers in selecting and renting videos and games.
  • Organized and maintained inventory of video titles and new releases.
  • Processed customer transactions using point-of-sale systems.
  • Provided recommendations based on customer preferences and reviews.
  • Monitored store cleanliness and arranged merchandise displays effectively.
  • Resolved customer inquiries and issues with professionalism and care.
  • Collaborated with team members to ensure smooth daily operations.
  • Maintained knowledge of current video trends and popular titles regularly.
  • Processed returns and exchanges according to store policy.
  • Ensured that all videos were properly labeled and stored according to their genre or release date.
  • Inventoried stock on hand, prepared orders for replenishment, and received incoming shipments.
  • Demonstrated excellent customer service skills when interacting with customers over phone or email inquiries.
  • Assisted customers in locating specific items within the store or online catalogs.
  • Followed all company policies regarding loss prevention procedures.
  • Updated database regularly with new releases and removed outdated selections from display shelves.
  • Organized shelves, racks, and displays to ensure an attractive presentation of products.
  • Reviewed daily sales transactions and analyzed for errors.
  • Signed for delivered items, unpacked boxes, posted received products into inventory and restocked items properly.
  • Delivered updated and accurate information in response to guest inquiries.
  • Drafted contracts, explained terms to customers and acquired signatures.
  • Processed rentals and collected associated payments.
  • Informed regular customers of new products or services and price changes.
  • Collected money, provided change and recorded transactions on receipts.
  • Answered customer questions, contributing to high satisfaction levels.
  • Resolved customers' complaints, ensuring positive experiences and retention.
  • Responded effectively to customer questions and inquiries and provided information regarding products.
  • Delivered exceptional service through friendly greetings, accurate order-taking, and prompt fulfillment.
  • Answered questions related to movie ratings, new releases, upcoming titles.
  • Rang up merchandise using a point-of-sale system in accordance with established procedures.
  • Balanced cash registers at end of shift to prepare for next shift's opening duties.
  • Participated in promotional activities such as advertising campaigns or contests to increase customer awareness of services offered by the video store.
  • Utilized problem solving skills to resolve customer issues quickly and effectively.

Education

G.E.D -

Bushwick Outreach

Skills

  • Food & Beverage
  • Inventory Control
  • Maintenance & Repair
  • Carpet cleaning
  • Problem solving
  • Customer service
  • Chemical handling
  • Waste management
  • Surface sanitization
  • Cleaning protocols
  • Housekeeping
  • Floor care
  • Mopping and sweeping
  • Vendor management
  • Building maintenance awareness
  • Walk-throughs
  • Decision-making
  • Attention to detail
  • Space planning
  • Work order management
  • Preventative maintenance
  • Facility inspections
  • Facility operations
  • Maintenance and repair
  • Reliability
  • Continuous improvement
  • Task prioritization
  • Multitasking

Certification

  • 10 Hour Ossa Certification
  • ID Checkpoint
  • Food and Beverage Takeout, Pickup, and Delivery - Consumer
  • Ordained Minister / Reverend
  • COVID-19 Awareness

Timeline

Housekeeper

Creative Artists Agency
05.2019 - Current

Housekeeper

Creative Media Marketing
06.2015 - 05.2018

Carpet Cleaner

Merlin Industries, Inc.
06.2014 - 04.2015

Residential Housekeeper

GREAT GREEN CLEANING
03.2011 - 03.2012

Housekeeper

Creative Media Marketing
06.2009 - 01.2014

Cleaning Specialist

Maid In New York
09.2005 - 06.2009

Warehouse Picking and Packing

Active Staffing Services
06.2005 - 07.2005

Salesperson

CBS Variety
02.2004 - 06.2005

Customer Service Representative

Blockbuster Inc
08.2002 - 02.2003

G.E.D -

Bushwick Outreach
Christopher Rios